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Debt Recovery Template is Blank or Not Correct In Strata Master When you process your Debt Recovery, it is always a good idea to process one Lot from each stage, and ensuring that the Template has not been moved or changed in some way. You may fin...
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Entering Unallocated Funds After Take On Opening Balances Completed in Strata Master A previous Strata Manager, or a Lot Owner, may contact you and request an entry for unallocated funds or prepaid funds after opening balances have been entered. Wh...
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Steps to Bank Reconciliation in Strata Master A bank reconciliation in Strata Master is much the same as in any platform. This article will take you through understanding the fields to complete manually and the fields that populate automatically b...
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Exception Report for Bank Download in Strata Master When processing a Bank Download, it is important to print an Exception Report. Ensure the Exception Report is ticked. What is An Exception Report? An exception report lists each transacti...
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Quantity Management Fees Not Processed in Strata Master Quantity management fees are often recorded at the time that the service is provided, and then processed and charged to the Plan at the same time as the Management Fees. Some agencies split t...
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Last Updated: 24/05/2023
in Strata Master Product Updates
Strata Master Version 15.0.6 Release Notes What we fixed Download Bank Statement Error | Internal Error - Assertion failed: All entries must be for the same fund. An error was identified when processing a bank download using the ‘Charge Unpaid I...
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Configuring your Rest Professional System Options and Settings in Preparation for Property Tree In preparation for your move to Property Tree there are certain system options that will need to be adjusted in order to ensure a smooth migration of da...
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Use Quick Pay to Pay a Lot Owner or Creditor in Strata Master Quick Pay is an option for - 1. Paying a Creditor by cheque where an invoice is being paid immediately. 2. Paying any other payee, including Lot Owners, by EFT (direct entry) or by che...
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Error 429 in Strata Master A screenshot of a 429 error message is below. If your error message is the same as this, then read on. The Cause of the Error The error is caused by components of the Microsoft Office Software. The Resolution ...
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Printer or Print Preview Problems in Strata Master This article will assist you to check your printer set up if you are experiencing a printer, or print preview, problem. There are many causes of printer issues, and this article will only cover the...