New Articles

  1. Resolving Levy Notice Error After DEFT Direct Debit Setup in Strata Master New

    Resolving Levy Notice Error After DEFT Direct Debit Setup in Strata Master Summary If you have recently set up Direct Debit in Strata Master and you receive an error message referring to Direct Debits in issuing your Levy Notices, then this articl...
  2. Comparing Standard and Split Management Fees in Strata Master New

    Comparing Standard and Split Management Fees in Strata Master Summary The settings in Configure > Agency > Management Fees provide a drop down alternative between Standard and Split Management Fee for "Monthly" Management Fee proce...
  3. Strata Master Version 15.5.3 Release Notes

    Strata Master Version 15.5.3 Release Notes In this release Macquarie Levy Notice Changes required The Macquarie Levy Notice has been adjusted to remove telephone payment details. A checkbox has also been added to the Configure > Agency > St...
  4. Cancelling a DEFT Direct Debit Authorisation Made by a Lot Owner for Strata Master

    Cancelling a DEFT Direct Debit Authorisation Made by a Lot Owner for Strata Master Summary This article will provide you with guidance to handling a request by a Lot Owner to cancel their Direct Debit Authorisation, so fees are no longer deducted ...
  5. Understanding a Receipt not Showing Levy Allocation on Owner Ledger in Strata Master

    Understanding a Receipt not Showing Levy Allocation on Owner Ledger in Strata Master Summary When accessing a Lot Owner ledger through the Corp > Lots >Levies tab screen, you may notice some receipts do not show a levy allocation in the reco...
  6. Edit a Creditor Invoice in Strata Master

    Edit a Creditor Invoice in Strata Master Summary This article will step through navigation to the Creditor Invoicing screen, for those new to Strata Master, and then lists edits that can be made. Overview Creditor invoicing screen shows invoices...
  7. Unable to Edit a Transaction in Search/Edit Transactions in Strata Master

    Unable to Edit a Transaction in Search/Edit Transactions in Strata Master Summary Some transactions can be edited in the Search/Edit Transactions screen. When clicking on the transaction, a pop up box will show editable fields. This article will a...
  8. Delete an Association Type in Strata Master

    Delete an Association Type in Strata Master Summary This article will assist when an Association Type (Scheme, Community Title or other ) has been created in error and needs to be deleted.   Delete an Unused Association Type On the Configu...
  9. Edit Strata Plan Association Type Details in Strata Master

    Edit Strata Plan Association Type Details in Strata Master Summary This article will assist when details of an Association Type (Scheme, Community Title or other ) needs to be updated.   Edit the Details of an Association Type On the Confi...
  10. Overview of Strata Plan Association Types in Strata Master

    Overview of Strata Plan Association Types in Strata Master Summary The word ' Plan'  will be used to cover Strata Plans, Owners Corporations, Community Associations, Neighbourhood Associations, BMC's, Precinct Associations, Commun...