New Articles

  1. Runtime Error 52 New

    Runtime Error 52 Overview RTE52 (Bad file name or number) is what we refer to as a General Networking Error. This is not to say there is an issue with the network, but it normally indicates a problem accessing a data file on the server. This can ...
  2. How to Use myMRI Portal New

    How to Use myMRI Portal The MyMRI Portal is primarily a platform to log new support cases for your company and keep up to date with the progress of outstanding cases by viewing notes and updates from our Support Team. To watch the video on how to ...
  3. Strata Community Association Members Disclosure Statement 1 July 2021

    Strata Community Association Members Disclosure Statement 1 July 2021 Professional Standards Legislation requires the following statement for association members who are covered by a Professional Standards scheme, in a font size no less than Times ...
  4. Resetting Strataprinters.ini File

    Resetting Strataprinters.ini File Printing issues can be caused by a change in the Windows Devices and Printers settings that has not been updated into the file that instructs Strata Master on the printer settings. That file is called strataprinter...
  5. How to Audit Tenant Holding Deposits

    How to Audit Tenant Holding Deposits Overview If you are using tenant holding deposits, it is important to ensure you are auditing the reports monthly to ensure they are reconciled. This document will take you over the steps to ensure the Tenant D...
  6. How to Audit Tenant Invoice Credit

    How to Audit Tenant Invoice Credit  Overview If you are utilising the Tenant Invoice Credit feature, you need to ensure this is being reconciled on a monthly basis to ensure it's not out of balance. This means that the total amount of Ten...
  7. Ascend Celebrating Rest Professional Resources

    Ascend Celebrating Rest Professional Resources  Property Management and expectations from customers have shifted significantly over the past 30 years as well as some of the biggest legislations changes the industry has ever seen. As the indust...
  8. Strata Master Error 2147467259 - DataBase Access Error

    Strata Master Database Access Error - 2147467259 and others This article will assist when a Database Access Error message appears when working in Strata Master, causing you to have to close Strata Master and re-open. The error may intermittently p...
  9. Cash and Cheque Deposits To the Strata Trust Account - Banking

    Cash and Cheque Deposits To the Strata Trust Account - Banking This article will assist you  - - locate a difference in your bank reconciliation - when you receipt funds and do not see the receipt showing on your bank reconciliation - recog...
  10. Strata Master Communicator - How To Restart the Services

    Strata Master Communicator - How to Restart the Services Problem You may be having trouble with Strata Master Communicator or one of the associated web based services i.e. Strata mobile, owner portals, voting etc. The most common cause of Strata ...