New Articles

  1. Fees Charged for Closed Investment Account in Strata Master New

    Fees Charged for Closed Investment Account in Strata Master When you have closed an Investment Account and 'redeemed' the balance of funds back to the Operating Trust Account, your Bank may charge fees. You will generally find that the Ban...
  2. Find a Lot Linked to a Bounced Agent Email in Strata Master

    Find a Lot Linked to a Bounced Agent Email in Strata Master In Strata Master, Lots can record a unique email address for Levy notices.  This ensures that the person receiving the Levy Notice actions the invoice.  When levies are sent to P...
  3. Mail Merge Error 4605 in Strata Master

    Mail Merge Error 4605 in Strata Master If you receive a 4605 error you would be asking Strata Master to merge to a Template, letter or other document. When merging, you are asking Strata Master to 'cooperate' or link to a document in anothe...
  4. Levies Due Does Not Balance With Levy Positions Report in Strata Master

    Levies Due Does Not Balance With Levy Positions Report in Strata Master There are a few reports that have figures that should balance or agree with each other. Two of those are the General Ledger for Levies Due and the Levy Positions report. These...
  5. Allocating Unidentified Funds in a Single Trust in Strata Master

    Allocating Unidentified Funds in a Single Trust in Strata Master If you have a Single Trust covering all of your Strata Plans, your records and processing of unidentified funds will differ to that where Strata Plans (referred to as a Plan) have the...
  6. Creditor Compliance by Agency in Strata Master

    Creditor Compliance by Agency in Strata Master This article will assist when you are handling Creditor compliance for Licences and Insurances within your office. When creditor compliance is managed by the agency, it means the agency staff are resp...
  7. Error 457 and Lots Cannot Be Seen in Strata Master

    Error 457 and Lots Cannot Be Seen in Strata Master This error message is generated by an issue in the Committee tab of the relevant Corporation. Background Strata Master does not allow one Lot owner to be listed twice in the Committee Screen. &nb...
  8. Error 3591 With Banking Files in Strata Master

    Error 3591 With Banking Files in Strata Master This error will often show as in the screenshot below., however check this article for any error relating to  'Error converting data type varchar to numeric' . Notice in this error mes...
  9. Cheque Printer Alignment Settings in Strata Master

    Cheque Printer Alignment Settings in Strata Master If your agencies uses pre printed cheques that are on a A4 size paper containing a remittance slip section, this article will assist you to align the printing on a cheque with the physical cheque p...
  10. Methods of Recording for Special Purposes in Strata Master

    Methods of Recording for Special Purposes in Strata Master There are various methods of recording for special purposes in Strata Master, depending on your Owners Corporation requirements for reporting. It is recommended that you review each optio...