New Articles

  1. Message that All Licences are in Use in Strata Master New

    Message that All Licences are in Use in Strata Master If you attempt to log into Strata master and a message appears telling you that all Licences are in use, therefore you cannot log in, there are 2 causes - All users logged in are in fact using...
  2. MRI Strata Connect Release Notes - August 2022 New

    MRI Strata Connect Release Notes - August 2022 Contents Invoice Creditor Name Search Enhancements Customise Features by Role Types Work Order Emails to Invited & Imported Service Providers Hold Sort Choice in the Document Manage...
  3. Error Message Re Cheque Number in Strata Master New

    Error Message Re Cheque Number in Strata Master The cheque numbers in Strata Master need to be sequential.  If you change the cheque number of a cheque when issuing, you may find that the next cheque issued returns an error relating to the che...
  4. Checks and Balances in Strata Master New

    Checks and Balances in Strata Master There are a few accounts which process internally when you make an entry or transact, meaning that figures checked in 2 reports or screens should agree. These are "checks and balances". These checks s...
  5. Balance Sheet Receivables does not Correspond with Levy Position Report in Strata Master New

    Balance Sheet Receivables does not Correspond with Levy Position Report in Strata Master The Receivables-Levies figures in the Balance Sheet Also known as the Statement of Financial Position, as highlighted below should balance with the arre...
  6. Quick List for Checking On-line Voting Set up in Strata Master New

    Quick List for Checking Online Voting Set up in Strata Master This article will assist when  setting up online voting a Lot Owner or other registered voter claims they cannot vote online. Some items may not directly apply however is best to...
  7. Pay GST Component Only of an Invoice in Strata Master New

    Pay GST Component Only of an Invoice in Strata Master Where there is a large insurance claim such as a Home Warranty Defect settlement, often the insurance company will pay the contractor directly.   This will result in the Agency being requi...
  8. Runtime Error 52 in Rest Professional

    Runtime Error 52 in Rest Professional Overview RTE52 (Bad file name or number) indicates that REST Professional had a problem accessing a file. There are a number of different causes that can generate this error.  A common one is having full...
  9. Submetering Units Must be Positive in Strata Master

    Submetering Units Must be Positive in Strata Master If a message appears when you are processing sub metering invoices, and the message refers to "Units Must be Positive", the message is referring to a field or total that shows a negative...
  10. Add an Account to Chart of Accounts in Strata Master

    Add an Account to Chart of Accounts in Strata Master The Chart of Accounts in your data commences with a standard set of accounts which includes accounts which are - hard wired to receive or send information to other accounts hard wired to sen...