New Articles

  1. Levy Wizard Delivery Method Options Explained in Strata Master New

    Levy Wizard Delivery Method Options Explained in Strata Master When issuing Levy Notices, there are options to how you wish to issue the levy notices.  This article will clarify those options. What is the Levy Wizard The levy wizard is the ...
  2. Supporting Microsoft Office Integration with Strata Master New

    Supporting Microsoft Office Integration with Strata Master Overview The purchase, installation and support of Microsoft Office is the responsibility of our Customers, this is generally managed by an IT Provider or associated Microsoft subscript...
  3. Some Agenda Motions Not Showing in Meeting Minutes in Strata Master New

    Some Agenda Motions Not Showing in Meeting Minutes in Strata Master This article will assist you if you have Agenda Motions listed in the Agenda that was issued to the stakeholders, however when accessing the Minutes some Motions are not showing. ...
  4. Notifying Debt Collector of Payments in Strata Master New

    Notifying Debt Collector of Payments in Strata Master After a Lot Owner has been referred to a Debt Collection Agency for follow up of the Lot Owners arrears, the Debt collection Agency is to be notified of any payments made to the Lot Owner card. ...
  5. Assigning a Lot to A Debt Collector in Strata Master New

    Assigning a Lot to A Debt Collector in Strata Master Once a Lot has progressed to Stage 3 Debt Recovery due to arrears, they will be assigned to a Debt collection Agency for follow up of the Arrears. These are the steps to Forwarding the file deta...
  6. Assigning a Debt Collector to a Plan/Owners Corporation in Strata Master New

    Assigning a Debt Collector to a Plan/Owners Corporation in Strata Master Maintaining a good relationship with a  Debt Collection company is an integral part of Strata Management. It is preferable that one company is appointed as the Debt Coll...
  7. Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master New

    Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master This article will assist you to cancel a Misc Owner Invoice for one Lot Owner for Debt Recovery. If you have more than one Lot Owner Fee to cancel, you will follow these steps for ea...
  8. Runtime Error 52 in Rest Professional

    Runtime Error 52 in Rest Professional Overview RTE52 (Bad file name or number) indicates that REST Professional had a problem accessing a file. There are a number of different causes that can generate this error.  A common one is having full...
  9. Add a Comment to a Levy Notice in Strata Master

    Add a Comment to a Levy Notice in Strata Master This article will assist you to add a Comment to a Levy Notice, Debt Recovery Notice, Owner Invoice, Statement or Submeter Invoice, which will remain in place until you manually remove it.  Yo...
  10. Cancelling Debt Recovery for an Individual Lot Owner

    Cancelling Debt Recovery for an Individual Lot Owner in Strata Master There are times when debt recovery for only 1 (or perhaps 2 or 3) Lot Owners needs to be cancelled - This can occur when a Lot Owners property is sold and the change of ownersh...