How to Search/Cancel Payments in STRATA Master
Searching for a Payment
Within STRATA Master, you can access Search/Cancel Payments via Accounting > Adjustments
NOTE: Only payments with the Unpresented status can be cancelled via Search/Cancel Payments.
The Search/Cancel Payments form has the following search options available:
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Bank Account
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Owners Corporation (Plan no; Manager; Street no; Street; Town; Postcode)
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Other search criteria (Payee {Creditor Payee}; Payment date; Payment type; Payment no.)
Once you have entered your search criteria, click the Search icon to display a list of payments that satisfy the search criteria.
Cancelling a Payment
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Search for the payment by following the above step
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Select the payment you wish to cancel from the list of payments
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Click the Cancel Payment icon
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STRATA Master will ask you to show the following pop up where it is recommended that a reason is input
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Click OK and the payment will be removed from the list of payments
To see details about Rejected BPAY File see this document "How to Correct a Rejected BPAY File – Incorrect CRN – Macquarie Bank"