Articles
Issuing Staged Debt Recovery Notices by Email with SMS option
Issuing Staged Debt Recovery Notices by Email with SMS option
Configuration
Configure | Debt Recovery
When emailing notices and when including an SMS to advise owners of the debt recovery notices issued, you may personalise the email ...
Staged Debt Recovery Setup and Use Guide
How to set up STRATA Master to manage debt recovery for the easy and efficient collection of levy arrears
Lot Owner With Overdue Invoice Doesn't Show in Debt Recovery in Strata Master
Lot Owner With Overdue Invoice Doesn't Show in Debt Recovery in Strata Master Note this issue is amended in Version 14.5 so first section applies to version 14.0.2 and below, with a reference to required setting for versions 14.5 and above. Su...
Cancelling Management Fees after Cancelled Debt Recovery Run in Strata Master
Cancelling Management Fees after Cancelled Debt Recovery Run in Strata Master When running debt recovery stages, there is a management fee that will process automatically as set up in your Configure > Debt Recovery screen. The article will assi...
Cancelling Debt Recovery for an Individual Lot Owner
Cancelling Debt Recovery for an Individual Lot Owner in Strata Master There are times when debt recovery for only 1 (or perhaps 2 or 3) Lot Owners needs to be cancelled - This can occur when a Lot Owners property is sold and the change of ownersh...
Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master
Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master This article will assist you to cancel a Misc Owner Invoice for one Lot Owner for Debt Recovery. If you have more than one Lot Owner Fee to cancel, you will follow these steps for ea...
Waiving a Debt Recovery Fee in Strata Master
Waiving a Debt Recovery Fee in Strata Master This article will assist you in waiving or removing a debt recovery fee in Strata Master. When a fee is waived this does not remove the debt recovery stage record on the Lot Owners Card . To remove fro...