How to Reverse a Centrelink Receipt in REST Professional

Overview

You may be required to reverse a rent receipt that includes a Centrelink disbursement fee of 0.99c.

Reversing a Centrelink payment receipt includes reversing the full rental amount receipted and reversing the disbursement created for the $0.99 transfer fee paid by the owner.  For more information on the receipt of Centrelink rental payments, refer to the document ‘How to Process Centrelink Payments in REST’.

This document will cover:

• How to Reverse the Centrelink Fee of 99c

• How to Reverse the Centrelink Rent Receipt (Current Period)

• How to Reverse the Centrelink Rent Receipt (Previous Period)

Reverse the Centrelink Fee of 99c

In REST Professional the Fee of 99c would have been deducted by doing a quick disbursement with a cheque number of 999999.  As this is a self presenting cheque it can not be automatically reversed, however a manual reversal can be done to counteract the payment.

1. Go to Transactions > Sundry Receipts

2. Enter the alpha index of the property and press Enter

3. Enter the required information:

   • Incl GST - Enter the amount (i.e. 0.99c) and enter in the GST if this is applicable

   • Description - ‘Reverse Centrelink payment fee reference no XXXXX’

   • Account code - Use the same code used when initially charging the Centrelink fee

   • Management Fee % - This field should be left blank

4. Click OK-F12

5. Enter banking details:

   • Payment method – Direct deposit

   • Received date - Leave as today’s date.

   • Received from - ‘Centrelink’

   • Banked date - Leave as today’s date.

6. Click OK-F12

Reverse the Centrelink Rent Payment (Current Period)

1. Go to Transactions > Cancel Transactions > Receipt Reversal

2. Enter the receipt number and press Enter

3. When prompted click YES to cancel the transaction

4. Enter reason for cancellation and click OK

Reverse the Centrelink Rent Receipt (Previous Period)

1. Go to Transactions > Cancel Transactions > Reverse Rent from Previous Period.

2. Enter the receipt number and press Enter

3. A prompt will appear advising that REST cannot detect if already cancelled, click OK if this has not been previously cancelled

4. The details of the receipt will show together with the paid to date after reversal. Click OK-F12

5. Ensure you check the paid to dates are correct.Click OK

6. Enter reason for the cancellation and click OK