How to Disburse Unknown Funds from an Internal Account

Overview

Monies can be held in an internal account such as AAUNKNOWN or AAUNALLOCATED. They may have been received at the bank with no tenant details and at the time of receipting the tenant was still unknown.

When the tenant is known, the funds need to be moved from the internal card and receipted to the tenants rent.

Steps

  1. Go to Transactions > Quick Disbursements enter in the internal account you have the money held in.
  • Enter the amount (same as previously receipted)
  • Change the Cheque Number to 999999
  • Pay to is the Tenant’s Name the funds need to be receipted to
  • Enter description (i.e. Unknown Deposit for Rent and the property address)
  • Account code is N/A

  1. Click OK-F12
  2. Go to Transactions > Rent Receipt, select the tenant you need to receipt to, enter the amount you need to receipt.

  1. Click OK-F12
  2. Select your payment method as Direct Deposit and the Banked Date must be the date of the original receipt.





Report an issue with this article
4. Please input your details to receive updates about your feedback
Note that comments are submitted as anonymous. If you would like a response, please include your contact information.

Still have questions after reading this article? Why not contact Rockend Support via the following methods:


Live Chat via our Website: www.rockend.com.au

Prefer to talk over the phone? Call our friendly Support Team on: 1300 657 700 (Press 2 for Support)

Or log a WebTicket here:  New Support Request

This question requires a valid email address.
11/11/2019 1:18 pm AEDT