Updated Articles

  1.  Strata Master Top Tip #44 - Import/Export Portfolio Data

    Exporting & Importing Static Portfolio Data When a plan is lost or gained, you can make the transition easier by processing an imported file containing the property's static data.   ...
  2. Runtime Error 52 New

    Runtime Error 52 Overview RTE52 (Bad file name or number) is what we refer to as a General Networking Error. This is not to say there is an issue with the network, but it normally indicates a problem accessing a data file on the server. This can ...
  3. Owner cannot locate a document on Strata Owner Portal

    Owner cannot locate a document on Strata Owner Portal This article will provide checks to be made when an owner contacts you to say they can log into the Owner Portal but cannot locate a document. Talk to the owner about the issues arising when th...
  4. Rockend SMS

    RockendSMS  RockendSMS does more than send messages from REST Professional or STRATA Master software program! Visit  https://rockendsms.edgility.com.au/ to find out more. ...
  5. Error Code 1721 when upgrading or installing STRATA Master

    Error Code 1721 When Upgrading or Installing STRATA Master Overview Windows error code 1721 when installing the STRATA Master upgrade is due to the User Account Control (UAC) settings on your machine preventing the upgrade program from runnin...
  6. Strata Community Association Members Disclosure Statement 1 July 2021

    Strata Community Association Members Disclosure Statement 1 July 2021 Professional Standards Legislation requires the following statement for association members who are covered by a Professional Standards scheme, in a font size no less than Times ...
  7. Strata Master Run Time Error 94 or 5

    Strata Master Run Time Error 94 or 5 This article will assist you to locate the cause of the error above and apply the fix. The errors are usually caused by blank fields in required fields. It is helpful to ensure users of Strata Master understand...
  8. Owner Unable to Login to Strata Owner Portal

    Owner Unable to Login to Strata Owner Portal Summary You may have an owner contact you to advise they are unable to login to the owner portal. There are a number of troubleshooting tips here which may assist you  Important Tips to Note: ...
  9. Adding or Changing a Creditor Card Description in Strata Master

    Adding or Changing a Creditor Card Description in Strata Master This article will assist you to change a pre-set invoice description that fills automatically on invoices being entered, especially useful when large numbers of invoices have the same ...
  10. How to Add an Additional Comment to All Quote Requests in Strata Master

    How to Add an Additional Comment to All Quote Requests Strata To create a comment to appear on all quote requests: Open up the program ‘Wordpad’ from your Start menu Type the message that you wish to appear   Save this docume...