Updated Articles

  1. Change Sender Email Address for Levies

    Change Sender Email Address for Levies When Levies are sent by email, you may wish to change the email address to one that is more general, or that will handle replies, such as reports@xyz.com Strata Master is designed to use Microsoft Outlook a...
  2. Cancel or Reprint Debt Recovery Notices

    Cancel or Reprint Debt Recovery Notices  This article will assist you when - 1. you have run your debt recovery and the Notices have not saved to your document management, or 2. you have run your debt recovery and an error has been fo...
  3. Taking On a Previously Managed Plan

    Taking On a Previously Managed Plan Sometimes you lose a Plan to another Strata Manager, only to be asked to manage it again months or years later. This article sets out your options. If you are taking on a Plan that you have NOT previously manage...
  4. REST Professional - Upgrade databases from an earlier version

    Rest Professional - Upgrade databases from an earlier version     Summary                                            &...
  5. Rest Professional Upgrade Instructions v19

    Rest Professional Upgrade Instructions - v19.0.06 The upgrade process may take anywhere from a few minutes to a few hours depending on the size of your database, the number of years of history you have and the speed of your computer.    ...
  6. Issue Owner Portal Log in through Web Access Wizard

    Issue Owner Portal Log In through Web Access Wizard This article will assist you to issue web access number and temporary password to a Lot Owner, Committee Member, Building Manager. We will use the one term 'Lot Owner'. This article will ...
  7. Checklist for Owner Portal Set Up

    Checklist for Owner Portal Set Up This article will provide a checklist to guide the process of set up. For more detailed steps, open this link Owner and Committee Portals with Strata Communicator | MRI Knowledgebase (rockend.com) 1. Install...
  8. Change an Account Code

    Change An Account Code This article will assist you to determine whether an account code change is possible, or has any adverse repercussions if you do make the change.  Important Note - Any changes or additions to the Chart of Accounts aff...
  9. Print a Miscellaneous Owner Invoice or Sub Meter Invoice

    Print a Miscellaneous Owner Invoice or Sub Meter Invoice The article will assist you to print or reprint an Owner Invoice. There are 2 methods, through either the Levy Icon or through Levy Journal. Please read through the instructions before ...
  10. Transferring (Redeeming) Funds from an Investment Account to Strata Master Trust Account

    Transfer (Redeem) Funds from an Investment Acct to Strata Master Trust Acct This article will assist you to return Investment funds to the Admin or Capital Works (Sinking/Reserve/Maintenance) Funds.  This return is called 'redeeming' t...