Updated Articles

  1. Direct Debit with Strata Master Updated

    Macquarie Direct Debit Summary Strata Master Version 14 delivers integration with Macquarie’s Direct Debit, allowing your lot owners the opportunity to opt into Direct Debit themselves from their nominated bank accounts. M...
  2. Edit a Quantity Management Fee Detail in Strata Master

    Edit a Quantity Management Fee Detail in Strata Master Summary When the charging of Quantity Management Fees is for a particular Lot or purpose, it is possible to add that detail to the fee and review that information in the Management...
  3. Batch Charging Management Fees in Strata Master

    Batch Charging Management Fees  in Strata Master Batch Charging is a process that charges for a single server to ALL Owners Corporations (Plans) that have that service included in their management fee schedule. If a Plan has a zero amount for...
  4. Strata Master Error 2147467259 - DataBase Access Error

    Strata Master Database Access Error - 2147467259 and others This article will assist when a Database Access Error message appears when working in Strata Master, causing you to have to close Strata Master and re-open. The error may intermittently...
  5. Report Header is Overlapping the Logo in Strata Master

    Report Header is Printing over the Logo in Strata Master For the set up of a Logo refer this article - Strata Master Custom Headers (Logos) An excerpt from the article is below. An example of an Overlap The Causes and Resolution of the ...
  6. Logo is Not Showing on Reports and Meetings in Strata Master

    Logo is Not Showing on Reports and Meetings in Strata Master For the set up of a Logo refer this article - Strata Master Custom Headers (Logos) Once the logo is created and set up you are to save the file where it links to Strata Master. If...
  7. Add an Associated Lot to a Lot in Strata Master

    Add an Associated Lot to a Lot in Strata Master Summary Where an owner has multiple lots in a plan you are able to associate the lots to each other for reporting purposes. Associated lots can arise where there are storerooms and car spac...
  8. Entering Prepaid Unallocated Funds in Opening Balances in Strata Master

    Entering Prepaid Unallocated Funds in Opening Balances in Strata Master Unallocated funds are provided for in Strata Master but may not be accommodated in the platform used by a previous agent. You may notice prepaid funds in the previous agents ...
  9. Owner cannot locate a document on Strata Owner Portal

    Owner cannot locate a document on Strata Owner Portal This article will provide checks to be made when an owner contacts you to say they can log into the Owner Portal but cannot locate a document. Talk to the owner about the issues arising when ...
  10. Error 3591 With Banking Files in Strata Master

    Error 3591 With Banking Files in Strata Master This error will often show as in the screenshot below., however check this article for any error relating to  'Error converting data type varchar to numeric' . Notice in this error m...