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Printer Test Strata Master This article will assist identify a printer in Windows Printer Settings and Devices which is causing errors and issues with printing, previewing and more. The printer that causes the issue may not even be elected in Stra...
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Last Updated: 15/09/2020
in File Smart Product Updates File Smart Version 8 Release Notes Upgrading Make sure to upgrade to - Rest Professional Version 18.5 Strata Master Version 12.5 prior to upgrading File Smart to Version 8. Check the File Smart Upgrade Guide to ensure a smooth installat...
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Dealing with levy arrears is often time consuming and laborious – especially when owners pay incomplete amounts or forget to pay interest owed. The ‘Charge unpaid interest’ checkbox can be used to completely automate follow up for owners th...
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List of Excluded Lots and Payment Plans in Strata Master It is possible to exclude a Plan, or Lots from Debt Recovery, and to also note some Plans as being on an arranged payment plan. Once on a payment plan, the Lot is also Excluded form Debt Rec...
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Sometimes you need a creditor to pay some money back – maybe the wrong tradie was paid, paid twice, or an invoice was disputed. Whatever the case, no one likes to ask for money back, which is why in Strata Master you can create a credit no...
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Cancelling Management Fees after Cancelled Debt Recovery Run in Strata Master When running debt recovery stages, there is a management fee that will process automatically as set up in your Configure > Debt Recovery screen. The article will assist ...
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View Standard Management Fees Charged to Strata Plans in Strata Master When making changes to Standard Management Fees for a whole Portfolio or Agency, it is a good practice to check the list of Fees first. There may be one plan that has a fee indi...
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Cancel a Batch (Bank Rejects Upload) in Strata Master The most usual reasons to cancel a batch for upload include - the file is rejected in uploading to the Bank website. The message on the Bank Website should assist you to identify the payment...
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Making a Plan GST Registered in Strata Master This instruction assumes that the Plan is currently not registered for GST and that the Owners Corporation has requested registration effective from a set date. At the bottom of this article is a note r...
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Logging a Case on MyMRI Client Portal We understand that you have a busy work environment, and waiting on the phone can reduce productivity. Instead of sitting on hold, you can log and track your cases 24/7 through your personal myMRI Portal . S...