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Post or Process a Once Off Levy for a Plan in Strata Master The Strata Plan gains its income primarily from Levies charged to the Lot Owners. This income provides the funds to pay for insurance, maintenance, common area utilities and more. In Str...
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Invoicing Submeters in Strata Master This article covers the process of invoicing for a utility invoice, paid by the Owners Corporation/Plan that needs to be split between various Lots within a Plan. The Lot Owners pay their submeter invoice and th...
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Steps to Bank Reconciliation in Strata Master A bank reconciliation in Strata Master is much the same as in any platform. This article will take you through understanding the fields to complete manually and the fields that populate automatically b...
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Owner cannot locate a document on Strata Owner Portal This article will provide checks to be made when an owner contacts you to say they can log into the Owner Portal but cannot locate a document. Talk to the owner about the issues arising when ...
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Unposted Levy Receipt in Strata Master You may notice an Lot Owners Ledger refers to a receipt as 'unposted'. If this is the case, your bank reconciliation may also be unbalanced. This article will assist you to change the receipt to Banked and id...
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Bank Download Failed This article will assist you to manage failures where the reports do not print or the download fails part way through and does not complete. If reports do not print, they cannot be reprinted. If you use Filesmart as your docu...
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How to Enter / Process Invoices in Strata Master Invoices can be entered/processed in a number of ways - 1. In Strata Master in the Creditor Invoicing screen 2. In Strata Master in the Quick Pay screen - https://kb.rockend.com/help/payments-by-...
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Printer Test Strata Master This article will assist identify a printer in Windows Printer Settings and Devices which is causing errors and issues with printing, previewing and more. The printer that causes the issue may not even be elected in Stra...
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Editing the Meeting Agenda or Minutes Template in Strata Master When you need to update or edit the Agenda or Minutes for all future meetings, this article will assist you. Review This Article Linked Here https://kb.rockend.com/help/some-agen...
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Strata Master Licence Information The Strata Master Licence is issued when your business takes up a contract with MRI to use Strata Master. How the Licence Works 1. The Licence should rollover each month provided your subscription has been paid ...