Articles
Bulk BPAY Setup & Use in Strata Master
BPAY Setup and Use Bulk BPAY is a payment method often available for making payments to utility companies and councils. Version 11.5 of Strata Master expanded the list of available banks that are able to utilise Bulk BPAY as a payment method to inc...
How to Correct a Rejected BPAY File – Incorrect CRN
How to Correct a Rejected BPAY File – Incorrect CRN Overview Where the BPAY payment file is rejected due to the CRN (Customer Reference Number) being incorrect, the following steps should be taken. This process applies to customers of Macquarie B...
Direct Entry Payment Returned - General Trust
Direct Entry Payment Returned – Incorrect Bank Account Details (General Trust)
Where the rejected direct entry payment is returned to the originating bank account it will appear in a download report as a deposit transaction. There may also be ...
Direct Entry Payment Returned - Individual Accounts
Direct Entry Payment Returned – Incorrect Bank Account Details (Individual Accounts)
Where the rejected direct entry payment is returned to the originating bank account it will appear in a download report as a deposit transaction. There may al...
Rejected BPAY File – Incorrect Biller Code – Macquarie Bank Customers
Rejected BPAY File – Incorrect Biller Code – Macquarie Bank Customers Overview Where the BPAY payment file is rejected due to the creditor Biller Code being incorrect, the following steps should be taken. This process applies to customers of Macq...
Duplicate CRN message in Creditors BPay in Strata Master
Duplicate CRN message in Creditors BPay in Strata Master When processing creditor invoices, you may receive a message that the CRN you are entering is already recorded, or a duplicate. Where are CRN's recorded? In the Contact card for each credit...
BPay ID Required Message in Strata Master
BPay ID Required Message in Strata Master This message may be received when you are attempting to use Electronic Bank for a BPay file. The BPay ID is supplied to you by your Bank when you notify them that you wish to use BPay. You may be sendin...
Cancel a Batch (Bank Rejects Upload) in Strata Master
Cancel a Batch (Bank Rejects Upload) in Strata Master The most usual reasons to cancel a batch for upload include - the file is rejected in uploading to the Bank website. The message on the Bank Website should assist you to identify the payment...
Update a BPAY CRN (Reference) number in Strata Master
Update a BPAY CRN (Reference) Number in Strata Master This article will assist you when - payments are rejecting at Bank due to the incorrect CRN Reference number you are processing creditor invoices and note that there are a number of CRN's ap...
BPay in Strata Master Rejected by the Bank After Upload
BPay in Strata Master Rejected by the Bank After Upload The article will assist when a Bulk BPay has been successfully uploaded, but one or more payments on that file are rejected by the Bank the next day. There are some banks that accept the BPa...