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Owner cannot locate a document on Strata Owner Portal This article will provide checks to be made when an owner contacts you to say they can log into the Owner Portal but cannot locate a document. Talk to the owner about the issues arising when ...
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How to Process a Receipt for Cash or Cheque in Strata Master (Basic Receipting) There are receipts when cash or cheque is received, where the funds need to be taken to the bank. This article will cover the receipt for funds not yet showing on the...
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Receipt a GST Refund in Strata Master After your business has lodged the BAS return figures for your Plans (also known as Body Corporate, and a number of other terms) with the Taxation office, you may receive a refund of gst for one or more of th...
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Last Updated: 05/01/2022
in Strata Master Setting up different Debt Recovery Templates for different states Strata Master applies a preconfigured template when processing each stage of debt recovery. These templates can be added to the Server > Strata > Templates folder. If you wish to ...
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Understanding a Lot Owner Ledger in Strata Master Article 3 This article will review some ledger examples, in regard to determine how to cancel or reverse transactions. Review these as case studies. Note that Lot ledgers are not to be issued to Lo...
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Configuring Agent Emails and Levy Notice Emails to Agent in Strata Master A Levy Notice email for agents is provided that is separate from the email for Notices. This article will illustrate how to enter details for 2 separate purposes to the Age...
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How To Issue a Status Certificate (Section Report) in Strata Master The Status Certificate is a report with required information regarding a Lot, which is commonly requested and provided to prospective purchasers or to property conveyancers who are...
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Cancel a Credit to a Lot This article will assist you to cancel a receipt to a Lot Owner's ledger where the receipt was due to a Credit Lot processed to the Lot. Important notes about Receipt Cancellations - When a receipt is cancelled, it is ca...
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Change a Name on a Lot in Strata Master There are 2 occasions when a name is changed on a Lot - 1. The Lot has been sold and has a new owner. 2. The name was initially entered incorrectly and requires editing. This article will assist you with...
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GST On Opening Balances in Strata Master VERY IMPORTANT NOTE - GST on opening balances only affects Plans that are GST registered, so prior to entering Opening Balances ensure that you have the correct setting in the Corp screen > Financial T...