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Cancel a Credit to a Lot This article will assist you to cancel a receipt to a Lot Owner's ledger where the receipt was due to a Credit Lot processed to the Lot. Important notes about Receipt Cancellations - When a receipt is cancelled, it is ca...
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Overview of Management Fee Types in Strata Master This article will assist in your understanding of the Management Fees that you use regularly and provides a foundation before seeking links on specific Management Fee issues. The Standard Database ...
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Lot Owner Not Showing on Debt Recovery List When you are endeavouring to produce a debt recovery notice for an owner, and that owner is not appearing on the list for Stage 1, Stage 2 or Stage 3 as expected, this article will assist you to check the...
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Last Updated: 05/01/2022
in Strata Master Setting up different Debt Recovery Templates for different states Strata Master applies a preconfigured template when processing each stage of debt recovery. These templates can be added to the Server > Strata > Templates folder. If you wish to ...
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How to Reverse a Journal in Strata Master Any journal processed can only be reversed by another journal. These transaction will show as 'type of transaction - Journal'. Some other transactions may also need to be reversed by journal. If unsure, do ...
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SMS Credentials Error in Strata Master This error will appear when a new user tries to send an SMS message without being configured in Strata Master Configure > Third Party Services > Rockend SMS Online. This error can also appear if a current use...
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Invoicing for a Status Certificate in Strata Master A status Certificate is often referred to as a 'Section Certificate' and is related to the Association types in Configure > Association Types. These are provided to external parties by request, u...
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Strata Master Run Time Error 94 or 5 This article will assist you to locate the cause of the error above and apply the fix. The errors are usually caused by blank fields in required fields. It is helpful to ensure users of Strata Master understand...
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Template Folder Prior To and After an Upgrade in Strata Master The Template folder is replaced during an upgrade, to basic Templates, however, it carries any Updated Templates or New Templates that accompany Upgrade changes. Refer to the upgra...
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