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Adding an Agent or Building Manager in Strata Master The agent contact list is accessed when adding a new owner who has an agency managing their property, or when an owner occupier decides to rent their Lot. This article will show you how to - c...
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Change Sender Email Address for Levies When Levies are sent by email, you may wish to change the email address to one that is more general, or that will handle replies, such as reports@xyz.com Strata Master is designed to use Microsoft Outlook a...
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Saving Your Bank Reconciliations in Strata Master At any future date, you may be asked to produce a bank reconciliation for a particular date. Do do so, you will need to do more than just click the 'Save' button in the bank reconciliation screen....
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Duplicate CRN message in Creditors BPay in Strata Master When processing creditor invoices, you may receive a message that the CRN you are entering is already recorded, or a duplicate. Where are CRN's recorded? In the Contact card for each credit...
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Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master The process for cancelling a Miscellaneous Owner Invoice (also known as a Miscellaneous Invoice) is the same for Levies for One Owner. Refer to this article - https://kb.rockend.com/...
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Error Message referring to UDL File or SQL When Logging In Strata Master This article will assist you to log in when you receive an error message asking you to check your UDL file, when logging in. It may assist in other cases where errors refer to...
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Unposted Levy Receipt in Strata Master You may notice an Lot Owners Ledger refers to a receipt as 'unposted'. If this is the case, your bank reconciliation may also be unbalanced. This article will assist you to change the receipt to Banked and ...
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How to Edit the Email Receipt Template When emailing a receipt from Rest Professional, a global template can be configured to display in the body of the email. Note: You will require the security level permissions of Statistics/Company Details/P...
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Journals to Correct GST on Payments in Strata Master Note that the Correction is made to the invoice transaction and NOT the Payment . The process of making the payment is the second part of paying a creditor and does not include any details of th...
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Rest Professional Version 20 - General Release Notes To get the most out of Rest Professional, and ensure your business continues to operate at optimal efficiency, we recommend that you upgrade to Version 20 today. Find out what we've updated by r...