Popular Articles

  1. Changing Standard Management Fee for 1 Plan in Strata Master

    Changing Standard Management Fee for 1 Plan in Strata Master Management Fees are configured at the Portfolio or Agency level (referred to as Agency in this article) and also at the Strata Plan or Owners Corporation level (referred to as Plan in thi...
  2. Resetting Strataprinters.ini File

    Resetting Strataprinters.ini File Printing issues can be caused by a change in the Windows Devices and Printers settings that has not been updated into the file that instructs Strata Master on the printer settings. That file is called strataprinter...
  3. Add a Comment to a Levy Notice in Strata Master

    Add a Comment to a Levy Notice in Strata Master This article will assist you to add a Comment to a Levy Notice, Debt Recovery Notice, Owner Invoice, Statement or Submeter Invoice, which will remain in place until you manually remove it.  You can...
  4.  Strata Master Top Tip #105 - Charging your time as a management fee

    Easily record time spent on tasks using Strata Master Time Charging in the Owners Corporation Diary! Learn how to setup and charge in the video above! ...
  5. How to Reverse a Journal in Strata Master

    How to Reverse a Journal in Strata Master Any journal processed can only be reversed by another journal. These transaction will show as 'type of transaction - Journal'. Some other transactions may also need to be reversed by journal. If unsure, do ...
  6. Post or Process a Quarterly Levy for a Plan in Strata Master

    Post or Process a Quarterly Levy for a Plan in Strata Master The Strata Plan gains its income primarily from Levies charged to the Lot Owners.  This income provides the funds to pay for insurance, maintenance, common area utilities and more. In St...
  7. Overview of Management Fee Types in Strata Master

    Overview of Management Fee Types in Strata Master This article will assist in your understanding of the Management Fees that you use regularly and provides a foundation before seeking links on specific Management Fee issues. The Standard Database ...
  8. Error pdftk.exe Has Stopped Working in Strata Master

    Error "pdftk.exe Has Stopped Working" in Strata Master This article refers to a message "pdftk.exe has stopped working" when emailing, printing and producing reports. The Cause of the Error Message Pdftk.exe has stopped working indicates Wi...
  9. Editing the Meeting Agenda or Minutes Template in Strata Master

    Editing the Meeting Agenda or Minutes Template in Strata Master When you need to update or edit the Agenda or Minutes for all future meetings, this article will assist you. Review This Article Linked Here   https://kb.rockend.com/help/some-agen...
  10. Print a Miscellaneous Owner Invoice or Submeter Invoice

    Print a Miscellaneous Owner Invoice or Submeter Invoice The article will assist you to print or reprint an Owner Invoice. There are 2 methods, through either the Levy Icon or through Levy Journal. Please read through the instructions before c...