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BPay in Strata Master Rejected by the Bank After Upload The article will assist when a Bulk BPay has been successfully uploaded, but one or more payments on that file are rejected by the Bank the next day. There are some banks that accept the BPa...
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Enter a Credit Note From a Supplier/Creditor in Strata Master When a supplier/creditor is overpaid, they will usually reduce the next invoice that is sent through. From time to time, you may instead receive a credit note from a supplier that has b...
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Locating an Un-Managed Plan or Part Entered Plan in Strata Master This article will assist when - you have commenced creating a new plan, but have not yet entered the management commenced date. you have a plan returning management to your agency...
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Entering Lot Details Into the "Levies" Tab In Opening Balance Entry Screen In Strata Master This article is a reminder to assist you when entering Lot Details into Opening Balances, assuming you have attended a Training Session or have some experie...
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Opening/Closing Balances on Budget Screen in Strata Master This article refers to the opening and closing balance figures showing on the lower edge of the Budget Maintenance screen. This screen is a snapshot of the Statement of Financial Performa...
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Waiving a Debt Recovery Fee in Strata Master This article will assist you in waiving or removing a debt recovery fee in Strata Master. When a fee is waived this does not remove the debt recovery stage record on the Lot Owners Card . To remove fro...
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Taking On a Previously Managed Plan Sometimes you lose a Plan to another Strata Manager, only to be asked to manage it again months or years later. This article sets out your options. If you are taking on a Plan that you have NOT previously manage...
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Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master The process for cancelling a Miscellaneous Owner Invoice (also known as a Miscellaneous Invoice) is the same for Levies for One Owner. Refer to this article - https://kb.rockend.com/...
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Add an Additional Debtor in Strata Master The additional debtor function makes it easier to charge an entity that regularly owes the owners corporation money for something – like advertising space or a telecom tower. It can be used for charging nei...
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How to Correct a Rejected BPAY File – Incorrect CRN Overview Where the BPAY payment file is rejected due to the CRN (Customer Reference Number) being incorrect, the following steps should be taken. This process applies to customers of Macquarie B...