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Message that All Licences are in Use in Strata Master If you attempt to log into Strata master and a message appears telling you that all Licences are in use, therefore you cannot log in, there are 2 causes - All users logged in are in fact using...
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General Guide to Fixing or Correcting Transaction Errors in Strata Master This is a general guide to assist in correcting errors. It will assist in guiding to a functionality that reverses, cancels or edits. It will assist in locating reports that...
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Last Updated: 11/10/2023
in File Smart Product Updates File Smart Version 9.0.7.0 Release Notes What we fixed File Smart v9.0.5.30 failing to download Visual C++ 2015-2022 The File Smart v9.0.5.30 build was failing to download Visual C++ 2015-2022. This issue has been resolved. Collation repo...
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Accessing the Agency Creditor Card in Strata Master Creditor Cards are accessible through Manage > Creditors, except for the AGENCY creditor card. The Agency Creditor Card may not be accessible to some users, depending on access rights. The Agen...
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Stop or Start Printing of Management Fee Invoices in Strata Master The article will enable you to stop printing of Management Fees should you be printing a large number of individual pages. It would be expected that you will already be saving Mana...
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Change a Name on a Lot in Strata Master There are 2 occasions when a name is changed on a Lot - 1. The Lot has been sold and has a new owner. 2. The name was initially entered incorrectly and requires editing. This article will assist you with...
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Rounding of Levy Figures in Calculate Levies in Strata Master When entering the Levy amount to be raised, the raised amount may increase to cater for rounding on each Lot to a round cent figure. The number of Lots along with the lot entitlements wi...
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SMS Not Working When Sending Levies or Debt Recovery Reminders from Strata Master This article will assist where users are able to send manual individual SMS but unable to send SMS by Bulk through Levies Issuance or Debt Recovery. For general setu...
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Bing Mailroom Printing in Strata Master Bing Mailroom is a Third Party Application and is not integrated with Strata Master. MRI Support is unable to support issues with Mailroom printing except for some minor checks. How Does Mailroom Work? Mail...
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Add An Existing Expense to a Group in Strata Master This article will assist you when you are instructed to - add, or include, or link, an invoice expense to a Group, where it is currently not linked to a group. change the group linked or added...