Installation Guides

Rest Professional System Requirements                    Full System Requirements Documentation The following are minimum and recommended system requirements for Rest Professional. Whilst the program will operate on the minimums listed, w...

How to Install Rest Professional onto a New Computer Overview These instructions will take you through the process to install Rest Professional onto a new computer. You do not need the CD to install Rest. Steps The setup file is located in the...

Could Not Read Configuration when Opening REST Professional Overview Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file. When...

How to Connect and Disconnect REST Professional Databases Overview You may have several trust accounts i.e. a rental trust account and a sales trust account and therefore have more then one REST Professional database that you require ac...

How to Install REST Messenger - YesBookIt and MyDesktop This guide is designed to be carried out by a customer’s IT Provider Overview REST Messenger is used to facilitate the connection between a REST Database and 3rd party providers such a...

How to Relocate a Rest Professional Database Overview The following instructions will help you relocate your Rest Professional Database to a new server. Repeat these steps for all databases (i.e Rentals and Sales) NOTE : We recommend that thes...

How to Setup Printers in REST Professional Overview You can setup your printers for specific REST Professional functions like reports, receipts, banking and cheques. These printers must first be set up in Windows. Every time you chang...

How to Uninstall and Reinstall the REST Professional Program Overview The REST program may need to be uninstalled and reinstalled on a computer due to run time errors or other issues. If performing these steps on a fileSMART server, plea...

Rest Communicator Installation Guide Version 9 introduces Rest Communicator to Rest Professional. The Rockend Communicator Service provides secure access to Rest Professional data over the internet, allowing registered services such as the Web Por...

Automatic User Logout in REST Professional  REST Professional Version 15.5 and above offers an enhancement to the existing locking functionality in REST Professional. Users with sufficient permissions will have the ability to set a lock in the Acti...

You are licenced for xxxx Concurrent Users Message Problem The following message may be encountered when accessing the REST Program. You will receive this message if you have exceeded your user licence limit. This message ...

Choosing to host a REST Database on a Network Storage Device (NAS) Overview It is important for all customers that Rockend products are installed and optimised for performance as well as reliability. This is best achieved by foll...

How to Restore a Rest Professional Database from Backup files Overview In the event that your Rest Professional server is not available, the following instructions will help you restore your Rest Database from backup files. Examples: Your sever h...

Supporting Microsoft Office Integration with Rest Professional Overview The purchase, installation and support of Microsoft Office is the responsibility of our Customers, this is generally managed by an IT Provider or associated Microsoft subsc...

How to Run the System Requirements Tool (SRT) for Rest Professional This article will guide you to run the System Requirements Tool (SRT) report. This will assist where you are experiencing slow performance or frequent errors . What Does the Sys...

How to Install a New / Additional Rest Professional Database  Overview This article will step you through how to install and set up a new or additional Rest Professional Database when you have an existing Rest Professional Database. You may need t...

Accessing Desktop Applications  from your Office PC  when Working Remotely Overview We currently have a number of customers needing to temporarily work remotely. Whilst many of our customers already have this ability, some unfortunately d...