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Taking On a Previously Managed Plan Sometimes you lose a Plan to another Strata Manager, only to be asked to manage it again months or years later. This article sets out your options. If you are taking on a Plan that you have NOT previously manage...
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Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master The process for cancelling a Miscellaneous Owner Invoice (also known as a Miscellaneous Invoice) is the same for Levies for One Owner. Refer to this article - https://kb.rockend...
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Add an Additional Debtor in Strata Master The additional debtor function makes it easier to charge an entity that regularly owes the owners corporation money for something – like advertising space or a telecom tower. It can be used for chargi...
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How to Correct a Rejected BPAY File – Incorrect CRN Overview Where the BPAY payment file is rejected due to the CRN (Customer Reference Number) being incorrect, the following steps should be taken. This process applies to customers of ...
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What is Allocation Order of Receipts in Strata Master A Lot Owner Ledger will comprise of various different types of debts that could be due or outstanding at any time a receipt is being processed. These are categorised in Strata Master as -&...
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Changing Allocation Order of Receipts in Strata Master Refer this article, for an explanation on what an allocation order is, and where the allocation order setting is located in Strata master - https://kb.rockend.com/help/what-is-allocation-orde...
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Issue Lot Owner Statement for One Lot Owner in Strata Master A Lot Owner Statement can be issued through the Levy Wizard or by issuing a Current Owner Account report. In this article we will review both methods. Please note - DO NOT issue Lot O...
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Roll Back A Tax Year End in Strata Master Why you may need to roll back a tax year end - the year is out of step and needs to be rolled back, or the reports were run but the printer did not print properly and they need to be reprinte...
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Understanding a Lot Owner Ledger in Strata Master Article 3 This article will review some ledger examples, in regard to determine how to cancel or reverse transactions. Review these as case studies. Note that Lot ledgers are not to be issued to Lo...
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Can a General Ledger Account Be Deleted in Strata Master Some general ledger accounts can be deleted, and some cannot. We advise caution in deleting general ledger accounts. You will be unable to delete an account which - is a standard fund ...