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Editing an Expense Account in Search/Edit Transactions in Strata Master You may have processed an expense and now need to change the General Ledger expense code that has been applied to the transaction. There are conditions that limit whether you ...
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Submeter Invoicing Did Not Complete This article will assist you to either complete the process or reset the meter and reprocess the invoice. As it is not possible to cover every circumstance, please log a case with Strata Master Support if you r...
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Cheque Presented At Bank for a Different Amount Than in Strata Master This article will assist you when you find a cheque listed on the Bank Statement for a different amount to the recorded amount in Strata Master. Causes of Differing Amounts Che...
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How to Process a Refund due to a Cancellation of a Holiday Booking - Rent & Sundries Paid (Previous Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking. This document will cover t...
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Viewing Reminders for Other Users The article will assist any User to view Reminders for other Users, where that User is designated as a Manager. Where is the Reminders Configuration ? Go to Manage > Reminders Configuration The Reminders...
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Strata Master Top Tip #118 - Unidentified Receipt During your bank reconciliation, you may come across some unidentified deposits, and you may have a hard time identifying the payers. These payments can also often be a levy payment, insurance recov...
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Budget is Not Showing in Report in Strata Master The Budget is set with a date 'from' and the budget shows all transactions for 12 months from that date. This article will assist when you are opening a Balance Sheet or Income & Expenditure report,...
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File Smart Configuration in Strata Master This article only applies to those businesses that use File Smart as the document management system for Strata Master. If you receive an error message referring to Configuration or settings, check these se...
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Access A Full Owner Ledger for Earlier Periods in Strata Master You may have noticed that the Owner Ledger accessed through the Corp screen Lots tab, only covers the last 2 years, or you may ahve noticed receipts that have no levy number beside the...