Submetering

Submetering - Changing the Lots listed on a meter This article will assist you to change the Lots listed to receive an invoice on a power or water usage meter. It will be necessary to create a new meter with a different Lot composition.  This can ...

Set Up Submetering in Strata Master This article will assist you to set up Submetering for your Strata Plans in providing the steps involved. It is particularly helpful to those who have not used submetering for some time and just need a reminder. ...

Invoicing Submeters in Strata Master This article covers the process of invoicing for a utility invoice, paid by the Owners Corporation/Plan that needs to be split between various Lots within a Plan. The Lot Owners pay their submeter invoice and th...

Submeter Invoicing Did Not Complete This article will assist you to either complete the process or reset the meter and reprocess the invoice.  As it is not possible to cover every circumstance, please log a case with Strata Master Support if you r...

Error 91 in Submetering Process in Strata Master If you receive an error 91 when trying to email the invoices, this is usually caused by a change of ownership, where a previously managed Lot is now owner occupied. There are other circumstances whe...

Submetering Units Must be Positive in Strata Master If a message appears when you are processing sub metering invoices, and the message refers to "Units Must be Positive", the message is referring to a field or total that shows a negative number of...