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Reversing a Status Report Fee Receipt in Strata Master Should a Conveyancer/Solicitor or a Lot Owner pay a Fee for a Status Report (Certificate) twice, you will have a duplicate receipt. You will be asked to refund the duplicate payment. Since re...
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Assigning a Debt Collector to a Plan/Owners Corporation in Strata Master Maintaining a good relationship with a Debt Collection company is an integral part of Strata Management. It is preferable that one company is appointed as the Debt Collectio...
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What Does "Full Page" Mean in Agenda Configuration in Strata Master In the Meeting Agenda and Minutes set up, there is column to tick for 'Full page" as you will see highlighted in the screenshot below. You will notice that it is only ticked fo...
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Lot owners, tenants, committee members, tradies... The list goes on. With so many contacts in your database, it’s important to know how to efficiently communicate with all of them. Strata Master’s communication wizard has everything you need t...
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Cancelling a Levy Discount Receipt on a Strata Master ledger When a discount is allowed on a levy receipt, and that receipt is later cancelled, the discount given is not cancelled. The discount needs to be reversed manually through other means. T...
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Opening/Closing Balances on Budget Screen in Strata Master This article refers to the opening and closing balance figures showing on the lower edge of the Budget Maintenance screen. This screen is a snapshot of the Statement of Financial Performa...
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Submeter Invoicing Did Not Complete This article will assist you to either complete the process or reset the meter and reprocess the invoice. As it is not possible to cover every circumstance, please log a case with Strata Master Support if you r...