Popular Articles

  1. Find a Lot Linked to a Bounced Agent Email in Strata Master

    Find a Lot Linked to a Bounced Agent Email in Strata Master In Strata Master, Lots can record a unique email address for Levy notices.  This ensures that the person receiving the Levy Notice actions the invoice.  When levies are sent to Property Ma...
  2. Existing Strata Plan Lot is Subdivided to 2 or more Lots in Strata Master

    Existing Strata Plan Lot is Subdivided to 2 or more Lots in Strata Master This article will provide guidance when a Lot has been subdivided, on the steps required to  record changes on the existing Lot and add new Lots. Your circumstance is likel...
  3. Receipting Unidentified Funds to a Single Trust Account in Strata Master

    Receipting Unidentified Funds to a Single Trust Account in Strata Master When you run a single trust account for multiple Strata Plans/Owners Corporations, hereon referred to as Plans, you may from time to time have a credit on the bank statement t...
  4. Submeter Invoicing Did Not Complete

    Submeter Invoicing Did Not Complete This article will assist you to either complete the process or reset the meter and reprocess the invoice.  As it is not possible to cover every circumstance, please log a case with Strata Master Support if you r...
  5.  Strata Master Top Tip #111 - Multiple General Ledgers

    Strata Master Top Tip #111 - Multiple General Ledgers Using the General Ledger reports functionality, you’ll be able to select multiple accounts you’d like to include in a single report – making it easier for you to review the transactions recorded...
  6. Journals to correct GST on Receipts in Strata Master

    Journals to Correct GST on Receipts in Strata Master When funds have been receipted with the incorrect GST component it will be necessary to create two journal entries to correct this transaction.   Note that this article only relates to Owners Co...
  7. Levies Due Does Not Balance With Levy Positions Report in Strata Master

    Levies Due Does Not Balance With Levy Positions Report in Strata Master There are a few reports that have figures that should balance or agree with each other. Two of those are the General Ledger for Levies Due and the Levy Positions report. These...
  8.  Strata Master Top Tip #118 - Unidentified Receipt

    Strata Master Top Tip #118 - Unidentified Receipt During your bank reconciliation, you may come across some unidentified deposits, and you may have a hard time identifying the payers. These payments can also often be a levy payment, insurance recov...
  9. Time Charging in Strata Master

    Time Charging in Strata Master This article will provide steps to process time charging fees to your management fees. To check that your management fees are set to allow and record time charging, please review this quick video - https://kb.rocken...
  10. Opening/Closing Balances on Budget screen in Strata Master

    Opening/Closing Balances on Budget Screen in Strata Master This article refers to the opening and closing balance figures showing on the lower edge of the Budget Maintenance screen. This screen is a snapshot of the Statement of Financial Performa...