New Articles

  1. Access A Full Owner Ledger for Earlier Periods in Strata Master

    Access A Full Owner Ledger for Earlier Periods in Strata Master You may have noticed that the Owner Ledger accessed through the Corp screen Lots tab, only covers the last 2 years, or you may ahve noticed receipts that have no levy number beside the...
  2. Not all Information is Available for Opening Balances in Strata Master

    Not all Information is Available for Opening Balances in Strata Master Prior to commencing Opening Balances it is important to have the following information/resources available - the bank account details for the new Plan. the financials from ...
  3. Steps to Bank Reconciliation in Strata Master

    Steps to Bank Reconciliation in Strata Master A bank reconciliation in Strata Master is much the same as in any platform. This article will take you through understanding the fields to complete manually and the fields that populate automatically b...
  4. Quantity Management Fees Not Processed in Strata Master

    Quantity Management Fees Not Processed in Strata Master Quantity management fees are often recorded at the time that the service is provided, and then processed and charged to the Plan at the same time as the Management Fees.  Some agencies split t...
  5. Exception Report for Bank Download in Strata Master

    Exception Report for Bank Download in Strata Master When processing a Bank Download, it is important to print an Exception Report. Ensure the Exception Report is ticked. What is An Exception Report? An exception report lists each transacti...
  6. Strata Master Version 15.0.6 Release Notes

    Strata Master Version 15.0.6 Release Notes What we fixed  Download Bank Statement Error | Internal Error - Assertion failed: All entries must be for the same fund. An error was identified when processing a bank download using the ‘Charge Unpaid I...
  7. Use Quick Pay to Pay a Lot Owner or Creditor in Strata Master

    Use Quick Pay to Pay a Lot Owner or Creditor in Strata Master Quick Pay is an option for - 1. Paying a Creditor by cheque where an invoice is being paid immediately. 2. Paying any other payee, including Lot Owners, by EFT (direct entry) or by che...
  8. How to Pay Invoices Already Entered in Creditor Invoicing in Strata Master

    How to Pay Invoices Already Entered in Creditor Invoicing in Strata Master This article will assist you to Pay invoices that have been previously entered to the creditor invoicing screen.  This is the next step in the processing of creditors or I...
  9. How to Process Invoices in Strata Master

    How to Enter / Process Invoices in Strata Master Invoices can be entered/processed in a number of ways - 1. In Strata Master in the Creditor Invoicing screen 2. In Strata Master in the Quick Pay screen -  https://kb.rockend.com/help/payments-by-...
  10. Microsoft Outlook Pop Up Message When Emailing from Strata Master

    Microsoft Outlook Pop Up Message When Emailing from Strata Master Are you receiving an annoying repetitive pop up message that looks like the screenshot below ?  It is a Microsoft Outlook popup that asks you to allow a program to access your inform...