New Articles

  1. Quantity Management Fees Not Processed in Strata Master

    Quantity Management Fees Not Processed in Strata Master Quantity management fees are often recorded at the time that the service is provided, and then processed and charged to the Plan at the same time as the Management Fees.  Some agencies sp...
  2. Exception Report for Bank Download in Strata Master

    Exception Report for Bank Download in Strata Master When processing a Bank Download, it is important to print an Exception Report. Ensure the Exception Report is ticked. What is An Exception Report? An exception report lists each transacti...
  3. Strata Master Version 15.0.6 Release Notes

    Strata Master Version 15.0.6 Release Notes What we fixed  Download Bank Statement Error | Internal Error - Assertion failed: All entries must be for the same fund. An error was identified when processing a bank download using the ‘Char...
  4. Use Quick Pay to Pay a Lot Owner or Creditor in Strata Master

    Use Quick Pay to Pay a Lot Owner or Creditor in Strata Master Quick Pay is an option for - 1. Paying a Creditor by cheque where an invoice is being paid immediately. 2. Paying any other payee, including Lot Owners, by EFT (direct entry) or by che...
  5. How to Pay Invoices Already Entered in Creditor Invoicing in Strata Master

    How to Pay Invoices Already Entered in Creditor Invoicing in Strata Master This article will assist you to Pay invoices that have been previously entered to the creditor invoicing screen.  This is the next step in the processing of creditors...
  6. How to Process Invoices in Strata Master

    How to Enter / Process Invoices in Strata Master Invoices can be entered/processed in a number of ways - 1. In Strata Master in the Creditor Invoicing screen 2. In Strata Master in the Quick Pay screen -  https://kb.rockend.com/help/payment...
  7. Microsoft Outlook Pop Up Message When Emailing from Strata Master

    Microsoft Outlook Pop Up Message When Emailing from Strata Master Are you receiving an annoying repetitive pop up message that looks like the screenshot below ?  It is a Microsoft Outlook popup that asks you to allow a program to access your i...
  8. Error 429 in Strata Master

    Error 429 in Strata Master A screenshot of a 429 error message is below. If your error message is the same as this, then read on. The Cause of the Error The error is caused by components of the Microsoft Office Software. The Resolution ...
  9. Cancel a Cheque in Strata Master

    Cancel a Cheque in Strata Master This article will assist you to cancel an unpresented   cheque when the cheque is recent and when the cheque is lost or stale (old). The first part will cover how to cancel the cheque and then cover the extra...
  10. Edit a Status (Section) Certificate Template in Strata Master

    Edit a Status ( Section ) Certificate Template in Strata Master Status Certificate Templates can be edited, with items added, moved or removed as required. Note that the Status Certificates - for each State are provided in such a way as to provi...