New Articles

  1. Changing Allocation Order of Receipts in Strata Master

    Changing Allocation Order of Receipts in Strata Master Refer this article, for an explanation on what an allocation order is, and where the allocation order setting is located in Strata master - https://kb.rockend.com/help/what-is-allocation-orde...
  2. What is Allocation Order of Receipts in Strata Master

    What is Allocation Order of Receipts in Strata Master A Lot Owner Ledger will comprise of various different types of debts that could be due or outstanding at any time a receipt is being processed. These are categorised in Strata Master as  -&...
  3. Issue Lot Owner Statement for One Lot Owner in Strata Master

    Issue Lot Owner Statement for One Lot Owner in Strata Master A Lot Owner Statement can be issued through the Levy Wizard or by issuing a Current Owner Account report. In this article we will review both methods. Please note - DO NOT issue Lot O...
  4. Roll Back A Tax Year End in Strata Master

    Roll Back A Tax Year End in Strata Master Why you may need to roll back a tax year end -  the year is out of step and needs to be rolled back, or  the reports were run but the printer did not print properly and they need to be reprinte...
  5. Can a General Ledger Account Be Deleted in Strata Master

    Can a General Ledger Account Be Deleted in Strata Master Some general ledger accounts can be deleted, and some cannot. We advise caution in deleting general ledger accounts. You will be unable to delete an account which - is a standard fund ...
  6. Logging a Case on MyMRI Client Portal

    Logging a Case on MyMRI Client Portal We understand that you have a busy work environment, and waiting on the phone can reduce productivity. Instead of sitting on hold, you can log and track your cases 24/7 through your personal myMRI Portal . See...
  7. Debt Recovery Template is Blank or Not Correct In Strata Master

    Debt Recovery Template is Blank or Not Correct In Strata Master When you process your Debt Recovery, it is always a good idea to process one Lot from each stage, and ensuring that the Template has not been moved or changed in some way. You may fin...
  8. Access A Full Owner Ledger for Earlier Periods in Strata Master

    Access A Full Owner Ledger for Earlier Periods in Strata Master You may have noticed that the Owner Ledger accessed through the Corp screen Lots tab, only covers the last 2 years, or you may ahve noticed receipts that have no levy number beside the...
  9. Not all Information is Available for Opening Balances in Strata Master

    Not all Information is Available for Opening Balances in Strata Master Prior to commencing Opening Balances it is important to have the following information/resources available - the bank account details for the new Plan. the financials from ...
  10. Steps to Bank Reconciliation in Strata Master

    Steps to Bank Reconciliation in Strata Master A bank reconciliation in Strata Master is much the same as in any platform. This article will take you through understanding the fields to complete manually and the fields that populate automatically b...