New Articles

  1. Rounding of Levy Figures in Calculate Levies in Strata Master

    Rounding of Levy Figures in Calculate Levies in Strata Master When entering the Levy amount to be raised, the raised amount may increase to cater for rounding on each Lot to a round cent figure. The number of Lots along with the lot entitlements wi...
  2. SMS Not Working When Sending Levies or Debt Recovery Reminders from Strata Master

    SMS Not Working When Sending Levies or Debt Recovery Reminders from Strata Master This article will assist where users are able to send manual individual SMS but unable to send SMS by Bulk through Levies Issuance or Debt Recovery. For general setu...
  3. Add An Existing Expense to a Group in Strata Master

    Add An Existing Expense to a Group in Strata Master This article will assist you when you are instructed to - add, or include, or link, an invoice expense to a Group, where it is currently not linked to a group.  change the group linked or ...
  4. BPay in Strata Master Rejected by the Bank After Upload

    BPay in Strata Master Rejected by the Bank After Upload The article will assist when a Bulk BPay has been successfully uploaded, but one or more payments on that file are rejected by the Bank the next day.  There are some banks that accept th...
  5. Enter a Credit Note From a Supplier/Creditor in Strata Master

    Enter a Credit Note From a Supplier/Creditor in Strata Master When a supplier/creditor is overpaid, they will usually reduce the next invoice that is sent through. From time to time, you may instead receive a credit note from a supplier that has b...
  6. Locating an Un-Managed Plan or Part Entered Plan in Strata Master

    Locating an Un-Managed Plan or Part Entered Plan in Strata Master This article will assist when - you have commenced creating a new plan, but have not yet entered the management commenced date. you have a plan returning management to your agency...
  7. Entering Lot Details Into the "Levies" Tab In Opening Balance Entry Screen In Strata Master

    Entering Lot Details Into the "Levies" Tab In Opening Balance Entry Screen In Strata Master This article is a reminder to assist you when entering Lot Details into Opening Balances, assuming you have attended a Training Session or have so...
  8. Opening/Closing Balances on Budget screen in Strata Master

    Opening/Closing Balances on Budget Screen in Strata Master This article refers to the opening and closing balance figures showing on the lower edge of the Budget Maintenance screen. This screen is a snapshot of the Statement of Financial Performa...
  9. Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master

    Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master The process for cancelling a Miscellaneous Owner Invoice (also known as a Miscellaneous Invoice) is the same for Levies for One Owner. Refer to this article -  https://kb.rockend...
  10. Add an Additional Debtor in Strata Master

    Add an Additional Debtor in Strata Master The additional debtor function makes it easier to charge an entity that regularly owes the owners corporation money for something – like advertising space or a telecom tower. It can be used for chargi...