New Articles

  1. Notifying Debt Collector of Payments in Strata Master

    Notifying Debt Collector of Payments in Strata Master After a Lot Owner has been referred to a Debt Collection Agency for follow up of the Lot Owners arrears, the Debt collection Agency is to be notified of any payments made to the Lot Owner card. ...
  2. Assigning a Debt Collector to a Plan/Owners Corporation in Strata Master

    Assigning a Debt Collector to a Plan/Owners Corporation in Strata Master Maintaining a good relationship with a  Debt Collection company is an integral part of Strata Management. It is preferable that one company is appointed as the Debt Collectio...
  3. Assigning a Lot to A Debt Collector in Strata Master

    Assigning a Lot to A Debt Collector in Strata Master Once a Lot has progressed to Stage 3 Debt Recovery due to arrears, they will be assigned to a Debt collection Agency for follow up of the Arrears. These are the steps to Forwarding the file deta...
  4. Add a Comment to a Levy Notice in Strata Master

    Add a Comment to a Levy Notice in Strata Master This article will assist you to add a Comment to a Levy Notice, Debt Recovery Notice, Owner Invoice, Statement or Submeter Invoice, which will remain in place until you manually remove it.  You can...
  5. Cancelling Debt Recovery for an Individual Lot Owner

    Cancelling Debt Recovery for an Individual Lot Owner in Strata Master There are times when debt recovery for only 1 (or perhaps 2 or 3) Lot Owners needs to be cancelled - This can occur when a Lot Owners property is sold and the change of ownersh...
  6. Cancelling Management Fees after Cancelled Debt Recovery Run in Strata Master

    Cancelling Management Fees after Cancelled Debt Recovery Run in Strata Master When running debt recovery stages, there is a management fee that will process automatically as set up in your Configure > Debt Recovery screen. The article will assist ...
  7. Rest Professional Version 20 General Release Notes

    Rest Professional Version 20 - General Release Notes To get the most out of Rest Professional, and ensure your business continues to operate at optimal efficiency, we recommend that you upgrade to Version 20 today. Find out what we've updated by r...
  8. File Smart Version 9 Release Notes

    File Smart Version 9.0 & 9.0.03 Feature Summary Charge Owner Workflow An update has been made to the File Smart workflow process, allowing additional visibility for Users when on-charging an invoice to an owner. Users in File Smart now have the a...
  9. Strata Master Version 14.5 Release Notes

    Strata Master Version 14.5 Release Notes Feature Summary Add attachments to Communications in Strata Master Strata Master has been updated to allow the attachment of documents to the Levy Wizard and Miscellaneous Invoices in Strata Master. A new ...
  10. Credit a Lot With No Levy Due in Strata Master

    Credit a Lot With No Levy Due in Strata Master Summary When a Lot is to be credited through 'Credit Lot' the monies are applied to an unpaid levy or invoice.  The article will assist you credit a Lot where no Levy or invoice is posted and unpaid. ...