New Articles

  1. SMS Credentials Error in Strata Master

    SMS Credentials Error in Strata Master This error will appear when a new user tries to send an SMS message without being configured in Strata Master Configure > Third Party Services > Rockend SMS Online. This error can also appear if a curre...
  2. Editing or Cancelling Penalty Interest on Levies in Strata Master

    Editing or Cancelling Penalty Interest on Levies in Strata Master About this Article Interest may appear as interest paid by the owner against a levy, interest charged as a Misc Owner Invoice, or as interest due but not yet charged or paid when re...
  3. Levy posted to Wrong Fund in Strata Master

    Levy posted to Wrong Fund in Strata Master This article will also apply where the amount of a levy is incorrect. Once a levy has been posted, the Fund and the amounts in that Fund cannot be edited . It is necessary to cancel the incorrect levy an...
  4. How to Edit the Email Receipt Template

    How to Edit the Email Receipt Template When emailing a receipt from Rest Professional, a global template can be configured to display in the body of the email. Note: You will require the security level permissions of Statistics/Company Details/P...
  5. How to Email or Print a Receipt

    How to Email or Print a Receipt Rest Professional enables you to email or print Rent, Rent Deposit, Holiday Booking Rent and Holiday Booking Deposit receipts, once the receipt has been created.  N ote: These instructions are for Rest Profe...
  6. General Guide to Fixing Transaction Errors in Strata Master

    General Guide to Fixing or Correcting Transaction Errors in Strata Master This is a general guide to assist in correcting errors.  It will assist in guiding to a functionality that reverses, cancels or edits. It will assist in locating reports...
  7. Rollover a Financial Year in Strata Master

    Rollover a Financial Year in Strata Master Once a Financial Year End has passed and the AGM has been held, you may be ready to update the Financial Year End date on the Corp Screen. This is called rolling the Year over, or processing a rollover. ...
  8. The Advanced Levy Function adding instalments same levy year in Strata Master

    The Advanced Levy Function adding instalments same levy year in Strata Master For processing Next Levy Instalments in the Levy Year The Advanced Function is used for a number of different purposes - Adding more Defined Descriptions to the Levies...
  9. Post or Process a Once Off Levy for a Plan in Strata Master

    Post or Process a Once Off Levy for a Plan in Strata Master The Strata Plan gains its income primarily from Levies charged to the Lot Owners.  This income provides the funds to pay for insurance, maintenance, common area utilities and more. I...
  10. Post or Process a Quarterly Levy for a Plan in Strata Master

    Post or Process a Quarterly Levy for a Plan in Strata Master The Strata Plan gains its income primarily from Levies charged to the Lot Owners.  This income provides the funds to pay for insurance, maintenance, common area utilities and more. ...