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Errors When Emailing in Strata Master Summary This article assists to understand how emails are sent from Strata Master and thereby assists resolve the issue. Some common issues are listed with more detail. Outline of the process is - 1. Strata...
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Error 91 in Submetering Process in Strata Master If you receive an error 91 when trying to email the invoices, this is usually caused by a change of ownership, where a previously managed Lot is now owner occupied. There are other circumstances whe...
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Created On: 23/03/2022
in Rest Professional How to Add Direct Deposit Details to Tenant Invoices & Statements From Rest Professional Version 20, there is a system option to allow you to display Direct Deposit details for your Trust Account, on your Tenant invoices and statements. To configu...
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Changing Creditor Compliance in Strata Master Creditor Compliance is the function of maintaining insurance and other compliance requires for Creditors and contractors. Every Agency will make a selection in Strata Master to inform the system how to ...
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What is a Group in Strata Master and How to Set One up What is a Group A group is a subset of financials, where transactions when processed, are assigned to a cost centre so that Balance Sheets and Income & Expenditure statements can be produced f...
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Closing a Group in Strata Master This article will assists in the closure of a group, within a Plan, that is no longer required. As closure of a group is likely to require journals, it is anticipated that a person closing a group will have double e...
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SMS Credentials Error in Strata Master This error will appear when a new user tries to send an SMS message without being configured in Strata Master Configure > Third Party Services > Rockend SMS Online. This error can also appear if a current use...
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Editing or Cancelling Penalty Interest on Levies in Strata Master About this Article Interest may appear as interest paid by the owner against a levy, interest charged as a Misc Owner Invoice, or as interest due but not yet charged or paid when ...
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Levy posted to Wrong Fund in Strata Master This article will also apply where the amount of a levy is incorrect. Once a levy has been posted, the Fund and the amounts in that Fund cannot be edited . It is necessary to cancel the incorrect levy an...
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How to Edit the Email Receipt Template When emailing a receipt from Rest Professional, a global template can be configured to display in the body of the email. Note: You will require the security level permissions of Statistics/Company Details/P...