Popular Articles

  1. Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master

    Cancel Or Edit a Miscellaneous Owner Invoice in Strata Master The process for cancelling a Miscellaneous Owner Invoice (also known as a Miscellaneous Invoice) is the same for Levies for One Owner. Refer to this article -  https://kb.rockend.com/...
  2. Change a Levy Description

    Change a Levy Description This article will assist you to change a Levy Description on a Levy, for example, you may need to change the description from Standard Levy Quarter 1 to Levy 1 July 20xx to 30 Sept 20xx. Note that once a Levy Notice has b...
  3. Lot Owner With Overdue Invoice Doesn't Show in Debt Recovery in Strata Master

    Lot Owner With Overdue Invoice Doesn't Show in Debt Recovery in Strata Master Note this issue is amended in Version 14.5 so first section applies to version 14.0.2 and below, with a reference to required setting for versions 14.5 and above. Summar...
  4. Logging a Case on MyMRI Client Portal

    Logging a Case on MyMRI Client Portal We understand that you have a busy work environment, and waiting on the phone can reduce productivity. Instead of sitting on hold, you can log and track your cases 24/7 through your personal myMRI Portal . S...
  5. Batch Charging Management Fees in Strata Master

    Batch Charging Management Fees  in Strata Master Batch Charging is a process that charges for a single server to ALL Owners Corporations (Plans) that have that service included in their management fee schedule. If a Plan has a zero amount for that...
  6. Bing Mailroom Printing Strata

    Bing Mailroom Printing in Strata Master Bing Mailroom is a Third Party Application and is not integrated with Strata Master. MRI Support is unable to support issues with Mailroom printing except for some minor checks. How Does Mailroom Work? Mail...
  7. Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master

    Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master This article will assist you to cancel a Misc Owner Invoice for one Lot Owner for Debt Recovery. If you have more than one Lot Owner Fee to cancel, you will follow these steps for ea...
  8.  Strata Master Top Tip #123 - Tax Report

    Strata Master Top Tip #123 - Tax Report To generate your tax report, you’ll need to get a profit and loss statement that covers the tax year instead of the financial year. Watch the video now and learn how to easily generate your tax return for all...
  9. Configuring Agent Emails and Levy Notice Emails to Agent in Strata Master

    Configuring Agent Emails and Levy Notice Emails to Agent in Strata Master A Levy Notice email for agents is provided that is separate from the email for Notices. This article will illustrate how to enter details for 2 separate purposes to the Age...
  10. Add a Budget for a Group in Strata Master

    Add a Budget for a Group in Strata Master Budgets can be added specifically for a group. A budget is not actual money but a reflection of what is expected to be spent and assists in determining the needs of the Plan in the setting of levy income. T...