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Cancel or Reprint Debt Recovery Notices in Strata Master This article will assist you when - 1. you have run your debt recovery and the Notices have not saved to your document management, or 2. you have run your debt recovery and an error ...
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Strata Master Error Messages If you receive an error message, the cause and the resolution can be so broad that logging a case to report an error message, with the problem description being "error message" or even "error message in meeting wizar...
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Viewing Reminders for Other Users The article will assist any User to view Reminders for other Users, where that User is designated as a Manager. Where is the Reminders Configuration ? Go to Manage > Reminders Configuration The Reminders...
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Reconciling an Investment Account This article will assist you to enter interest and fees to balance to an Investment Account Bank Statement or Notice of Balance. - When interest is earned, the bank will add it to the investment account balance h...
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Bank Download Failed This article will assist you to manage failures where the reports do not print or the download fails part way through and does not complete. If reports do not print, they cannot be reprinted. If you use Filesmart as your docu...
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Created On: 15/03/2021
in File Smart Blank pages appearing in documents that are scanned to File Smart Archive We’ve had reports of several customers scanning documents into File Smart and finding they are blank. This includes Printmail collations as well as general printing of state...
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Strata Master Additional Contacts and Additional Details This article will assist you to understand the uses and consequences of adding additional contacts, with particular emphasis on debt recovery notices. Note : as is always the case in Know...
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How to Run a System Requirement Tool (SRT) Report This article will guide you to run a System Requirement Tool (SRT) report. This will assist where you are experiencing slow performance or frequent errors . What Does the System Requirement Tool ...
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Error Message referring to UDL File or SQL When Logging In Strata Master This article will assist you to log in when you receive an error message asking you to check your UDL file, when logging in. It may assist in other cases where errors refer to...
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Search for a Transaction This article will assist you to see what transactions have already been processed in Strata Master, and is a general guide. Searching for transactions assists you to reconcile your bank statements to Strata Master, ensure ...