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Splitting one BPay invoice between two or more Strata Plans This article will assist you to process BPay invoices, usually from a Power or Water provider, where only one invoice is sent for more than one Strata Plan or Owners Corporation. From here...
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Owner Unable to Login to Strata Owner Portal Summary You may have an owner contact you to advise they are unable to login to the owner portal. There are a number of troubleshooting tips here which may assist you Important Tips to Note: ...
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Submetering - Changing the Lots listed on a meter This article will assist you to change the Lots listed to receive an invoice on a power or water usage meter. It will be necessary to create a new meter with a different Lot composition. This...
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Strata Master Run Time Error 94 or 5 This article will assist you to locate the cause of the error above and apply the fix. The errors are usually caused by blank fields in required fields. It is helpful to ensure users of Strata Master understand...
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Owner cannot locate a document on Strata Owner Portal This article will provide checks to be made when an owner contacts you to say they can log into the Owner Portal but cannot locate a document. Talk to the owner about the issues arising when ...
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Unfinalise a Strata Meeting This article will assist you to unfinalise a meeting so that corrections, edits and adjustments can be made. Be aware that it will be necessary to Finalise the meeting once the edits have been made. As with any adjustm...
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Guidance for Removing Invalid Redirected Printers in Strata Master Overview On some terminal server environments and computers accessed via remote desktop, copies of Redirected Printers may accumulate in the registry which can cause an error 5707 ...
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Guidance for Removing Invalid Redirected Printers in Rest Overview On some terminal server environments and computers accessed via remote desktop, copies of Redirected Printers may accumulate in the registry which can cause an error 5707 when tryi...
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Created On: 29/12/2020
in File Smart Common Questions Issue Printing to File Smart - Unable to Open File Overview When printing to File Smart Archive, you may have an error where the tif file is unable to be opened. The following instructions will assist to overcome this issue. Solution Open...
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Printer or Print Preview Problems in Strata Master This article will assist you to check your printer set up if you are experiencing a printer, or print preview, problem. There are many causes of printer issues, and this article will only cover the...