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Strata Plan Has 2 or More Street Frontages and Addresses in Strata Master It is possible that a Strata Plan has Lots with different street addresses. This can occur when a Strata Plan is on a corner block or has Lo9ts that back onto each other fac...
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Change or Edit a Time Charge Record in Strata Master For setting up Time Charging and creating Time Charge records, please refer to this article - https://kb.rockend.com/help/time-charging-in-strata-master To Make a Change to a Time Charge That ...
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Time Charging in Strata Master This article will provide steps to process time charging fees to your management fees. To check that your management fees are set to allow and record time charging, please review this quick video - https://kb.rocken...
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Message that All Licences are in Use in Strata Master If you attempt to log into Strata master and a message appears telling you that all Licences are in use, therefore you cannot log in, there are 2 causes - All users logged in are in fact using...
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Error Message Re Cheque Number in Strata Master The cheque numbers in Strata Master need to be sequential. If you change the cheque number of a cheque when issuing, you may find that the next cheque issued returns an error relating to the cheque n...
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Checks and Balances in Strata Master There are a few accounts which process internally when you make an entry or transact, meaning that figures checked in 2 reports or screens should agree. These are "checks and balances". These checks should be m...
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Quick List for Checking Online Voting Set up in Strata Master This article will assist when setting up online voting a Lot Owner or other registered voter claims they cannot vote online. Some items may not directly apply however is best to chec...
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Balance Sheet Receivables does not Correspond with Levy Position Report in Strata Master The Receivables-Levies figures in the Balance Sheet Also known as the Statement of Financial Position, as highlighted below should balance with the ar...
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Pay GST Component Only of an Invoice in Strata Master Where there is a large insurance claim such as a Home Warranty Defect settlement, often the insurance company will pay the contractor directly. This will result in the Agency being required t...
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Submetering Units Must be Positive in Strata Master If a message appears when you are processing sub metering invoices, and the message refers to "Units Must be Positive", the message is referring to a field or total that shows a negative number of...