-
Tenant's Consent for the Electronic Services of Notices and Documents in Rest Professional Overview A new option is available on the Tenant Details screen to indicate a tenant's preference on the electronic service of notices and oth...
-
Understanding a Lot Owner Ledger in Strata Master Article 2 The first article is available on this link - https://kb.rockend.com/help/understanding-a-lot-owner-ledger The first article covered the basics - the sections of the Ledger how lev...
-
Print or Re-Print a Levy Notice in Strata Master Whether you are printing a new Levy Notice for all Lots or reprinting a Levy Notice for one Lot, this article will assist. Emailing Instead of Printing This article will also assist you to process ...
-
Error Loading Meeting Status in Strata Master This error will arise in the Meeting Register when attempting to enter a new meeting. You may note some fields are blank, or even some meetings are missing from the list. You will also find resolution...
-
Comparing Standard and Split Management Fees in Strata Master Summary The settings in Configure > Agency > Management Fees provide a drop down alternative between Standard and Split Management Fee for "Monthly" Management Fee proce...
-
Reports to Print Prior to Restore and Rekey of Data in Strata Master When a 'Restore' is processed, a previous backup is selected to be the point at which the data is 'restored'. It is important to acknowledge that any entries...
-
Cancel an Allocation Receipt in Strata Master Have you tried to cancel a receipt and you receive a message that refers to an allocation receipt? The message may look like this - What that means is that the receipt you are trying to cancel, ha...
-
Adding a Dummy Plan to Test Owner Portals in Strata Master This article is create simply to provide an option to Strata Managers who wish to be able to check that Owner Portals are accessible and to review how data is being represented. The provis...
-
Adding a Payment Plan to a Lot in Strata Master A Lot Owner may agree to a payment plan for an arrears balance. There are 2 options described below - The arrears balance may have placed the Lot Owner in Debt Recovery and a payment plan arra...
-
File Smart Workflow Assist stop processing emails for clients with Microsoft Office 365 This document is designed to be used by either your IT Provider or an IT savvy user. If you are currently using Microsoft Office 365 and File Smart Workflow ...