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Last Updated: 25/07/2017
in File Smart Common Questions This quick video tutorial shows you how to use the new ad-hoc workflow feature in fileSMART version 5.5. It also has a brief overview of the barcode invoice workflow!
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How to Reverse an ABA File in REST Professional
Overview
You have processed your owner payments at End of Month, and you have reviewed the ABA File to discover you have paid an owner that wanted their funds on hold for the month. ...
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How to Rectify Incorrectly Attached Tenant or Property Cards
Overview
In some circumstances a mistake has occurred that results in either a new property or a new tenant being attached to the wrong property or owner. This may be with or w...
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Last Updated: 14/07/2017
in Strata Master Common Questions Accounting for Prepaid Expenses and Accruals
Overview
In some cases, an invoice can be received and processed in the current financial period, however the expense may relate to a future financial period. E.G Insurance Premium – Coverage ...
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How to Setup Strata in REST Professional
Overview
You are able to set up strata managements or body corporates in REST Professional however if you have several strata managements or more, we would recommend using strata specific trust ...
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How to update your Company email address in REST Professional
Overview
The Company email address in REST is used to display on all company header information but it is also the email address that will be utilised if you choose to set up...
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Choosing to host a REST Database on a Network Storage Device (NAS)
Overview
It is important for all customers that Rockend products are installed and optimised for performance as well as reliability.
This is best achieved by foll...
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How to Uninstall and Reinstall the REST Professional Program
Overview
The REST program may need to be uninstalled and reinstalled on a computer due to run time errors or other issues.
If performing these steps on a fileSMART server, plea...
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REST Professional V15.5 – Adjust Tenant Reports Menu
Problem
Due to a hidden Windows setting, in certain circumstances, the new Tenant Ledger Reports drop down menu may appear to the left hand side instead of appearing on the right hand...
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Tenant GST Exempt setting in REST Professional Version 15.5 and fileSMART Version 7.6.1
REST Professional Version 15.5 and fileSMART Version 7.6.1 offer the ability to change the GST Exempt setting in fileSMART Owner and Tenant Invoicing Workfl...