Updated Articles

  1. Items to be Excluded From AVG Firewall and AV

    Items to be Excluded From Firewall and Antivirus Files  C:\Program Files (x86)\Rockend\fileSMART Client\Archive\FileSMART.exe  C:\Program Files (x86)\Rockend\fileSMART Client\Printer\del64.exe  C:\Program Files (x86)\...
  2. EOFY Checks for Console and PrintMail

    Console and fileSMART PrintMail EOFY checks The following will ensure that Financial Statements printed from the Console Send Assist module to the PrintMail Send Assist printer will be auto archived correctly. 1. The person who does ...
  3. How to change a user's password for fileSMART

    How to Change a User's Password for  fileSMART Log in as a user with administrator rights.  Go to the Manage Users Section  Click into the Password box beside the user's name Type in your new passwo...
  4. Documents Sent to Pending Queue by fileSMART Printmail Autoarchive

    Documents Sent to Pending Queue by fileSMART Printmail Autoarchive When printing to the fileSMART Printmail Printer, the Autoarchive display will show how many documents have been successfully autoarchived, and which documents are now sitting i...
  5.  Australian End of Financial Year - EOFY Statements with File Smart Video

    Processing Australian End of Financial Year in Rest Professional -  End of Financial Year Statements with File Smart - Video Learn how to process the Australian End of Financial Year Statements in Rest Professional processing the Financial Re...
  6.  Australian End of Financial Year - Charging Fees Video

    Processing Australian End of Financial Year in Rest Professional - Charging Fees Learn how to process the Australian End of Financial Year in Rest Professional - Income & Expenditure  Fees with this 6 minute video. ...
  7.  Australian End of Financial Year - Overview - Video

    Processing Australian End of Financial Year in REST Professional - Overview Video Want a  quick overview of the process required for the Australian End of Financial Year in Rest Professional?  Watch this quick 1.23 minute video.   I...
  8.  Strata Master Top Tip #67 - Using existing contacts for new lots

    Using existing contact records when entering Lot Owners This week learn how to add a new lot to an existing owner in Strata Master.   We’ll show you how to stop creating duplicate owner records when changing ownership of a lot to a cont...
  9. How to Payout Internal Owners in Rest Professional

    How to Payout Internal Owners in Rest Professional Overview Internal Accounts are set up in REST to process receipts such as bonds, tenancy Fees, letting fees & advertising. They also collect management fees, GST charges as well as postage and...
  10. Rest Professional Pre Mid-Month & End of Month Checklist

    Rest Professional Pre Mid-Month & End of Month Checklist Overview In the lead up to mid and end of month, there are a number of office procedures that can be completed prior to the mid month or end of month process. These procedures ensure tha...