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South Australia Water Usage Metering Overview The water authority in South Australia is SA Water. They are the only water authority for the state. SA Water increases their rates every financial year. In general you would not change the charges...
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How to Process a Rent Free Period for Statement Style 12 or 13 Overview The owner may offer a tenant a rent free period as an incentive for leasing premises, commonly found in commercial leasing. If the Owner is on statement style 12 or 13, yo...
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Last Updated: 15/04/2020
in Rest Professional Providing Rent Relief, Rescheduling Inspections and Communicating During COVID-19 Overview The Coronavirus (COVID-19) pandemic has now become a global crisis, affecting the lives of many. Loss of jobs or reduced income as a result ma...
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Tenant Payment Summary in REST Professional Rest Professional Version 15.5 and above offers the ability to generate a new report for tenants that displays a summary of payments made for rent and for invoices. The new Tenant Payment Summary is desi...
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Last Updated: 09/04/2020
in Strata Master Supporting Strata Managers During Covid-19 Overview The Coronavirus (COVID-19) pandemic has now become a global crisis, affecting the lives of many. With most Strata offices now closed and some of your owners struggling with loss of jobs and re...
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Accessing Desktop Applications from your Office PC when Working Remotely Overview We currently have a number of customers needing to temporarily work remotely. Whilst many of our customers already have this ability, some unfortunately d...
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fileSMART Backups Overview As part of your disaster recovery plan, it is essential that you perform regular backups of your fileSMART system so that Rockend and/or your IT technicians can restore your data and get you operational in the quickest p...
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Last Updated: 26/03/2020
in File Smart Product Updates File Smart Version 7.11 Release Notes Upgrading Make sure to upgrade to - Rest Professional Version 18.0 Strata Master Version 12.0 prior to upgrading File Smart to Version 7.11 Check the File Smart Upgrade Guide to ensure a smooth inst...
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How to Create a Rent Invoice in Rest Professional In Rest Professional you are able to generate an Invoice for Rent, Outgoings and any invoices due. This is mostly used for Commercial Tenants who require an invoice for Rent and Outgoings payable f...
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Sensitive Change Alert Setup and Use in REST Professional Overview In Rest Professional you can enable 'sensitive change alerts' so that an email notification is sent to designated users, located in the Rest Professional User Details section. Wh...