-
Last Updated: 09/04/2020
in Strata Master Supporting Strata Managers During Covid-19 Overview The Coronavirus (COVID-19) pandemic has now become a global crisis, affecting the lives of many. With most Strata offices now closed and some of your owners struggling with loss of jobs and re...
-
Accessing Desktop Applications from your Office PC when Working Remotely Overview We currently have a number of customers needing to temporarily work remotely. Whilst many of our customers already have this ability, some unfortunately d...
-
fileSMART Backups Overview As part of your disaster recovery plan, it is essential that you perform regular backups of your fileSMART system so that Rockend and/or your IT technicians can restore your data and get you operational in the quickest p...
-
Last Updated: 26/03/2020
in File Smart Product Updates File Smart Version 7.11 Release Notes Upgrading Make sure to upgrade to - Rest Professional Version 18.0 Strata Master Version 12.0 prior to upgrading File Smart to Version 7.11 Check the File Smart Upgrade Guide to ensure a smooth inst...
-
How to Create a Rent Invoice in Rest Professional In Rest Professional you are able to generate an Invoice for Rent, Outgoings and any invoices due. This is mostly used for Commercial Tenants who require an invoice for Rent and Outgoings payable f...
-
Sensitive Change Alert Setup and Use in REST Professional Overview In Rest Professional you can enable 'sensitive change alerts' so that an email notification is sent to designated users, located in the Rest Professional User Details section. Wh...
-
Setup and use of Business Alerts in REST Professional Overview In Rest Professional you now have the ability to nominate a user to receive a Business Alert via email when a Bank Reconciliation and System Backup have not been performed for a set nu...
-
How to Setup SMTP in Rest Professional Overview Rest Professional is designed to use Microsoft Outlook by default. The primary limitation with Outlook is that the 'From' email address will be the email address of the operator who is sending the em...
-
How to Setup and Use Automatic Bond Reconciliation Overview The Automatic Bond Reconciliation makes it easier to manage the bonds held in your trust account. Rest Professional displays the bonds receipted on the screen and allows you to pay them ...
-
BMC Set up in Strata Master 1) Configure > Association types | create a new Association type - Building Management Committee 2) Configure > Bank Accounts > enter a new Bank Account - Unless a General (single) Trust is operated the ...