Updated Articles

  1. Issuing a Levy Notice on a Phantom Levy in Strata Master

    Issuing A Levy Notice On A Phantom Levy In Strata Master Summary When taking on a new Plan, some owners may have an arrears.  To pay those arrears the lot owners need new payment information. Learn how to send a Notice to the lot owner informing...
  2. Logging a Case on MyMRI Client Portal

    Logging a Case on MyMRI Client Portal We understand that you have a busy work environment, and waiting on the phone can reduce productivity. Instead of sitting on hold, you can log and track your cases 24/7 through your personal myMRI Portal . S...
  3. Duplex printing from the Levy Wizard in Strata Master

    Duplex printing from the Levy Wizard in Strata Master Summary You are able to setup templates to be printed on the back of levy notices, debt recovery notices and invoices.  Note : this does require the selection of a printer capable of duple...
  4. Add a Register Contract Item in Strata Master

    Add a Register Contract Item in Strata Master Summary Learn how to use the Contract Register to record details of items that will need to be followed up in the future. This can include a function test on the Pool pump or  Garage door maintenan...
  5. Adding Additional Information to a Levy Notice

    Adding Additional Information to a Levy Notice Information can be added to a Levy Notice in three ways: 1. Additional text can be added to the notice between the levy detail and the payment slip. Levy Wizard > Issue Levy Notices or Accounting >...
  6. Creating a Receipting Message For a Lot in Strata Master

    Creating a Receipting Message For a Lot in Strata Master Summary Learn how to apply a receipting message to a Lot, which will be visible when manually receipting to the Lot through the 'Receipt' icon. Overview It may be necessary to inform...
  7. Removing Semicolons Between Email Addresses in Strata Master

    Removing Semicolons Between Email Addresses in Strata Master Summary It was once a normal practice to separate email addresses with a semicolon in an email field. Learn why the practice of using semicolons is no longer recommended in Strata Mast...
  8. Add a Diary Item in Strata Master

    Add a Diary Item in Strata Master Summary Learn how to use the diary to record information other than work orders. Events can be diarised, as can jobs that are outside the reminder system activities, and management information about a specific P...
  9. Online Voting References

    Online Voting References While Rockend encourages every customer to make their own investigations into the requirements of their legislation with regards to online voting, we have also compiled a list of references and recommendations from expert...
  10. Rest Professional to Property Tree - What Migrates & What Doesnt

    Rest Professional to Property Tree - What Migrates & What Doesn't The following information outlines: what fields in Rest will migrate what fields are dependent on existing system options in REST for it to migrate what fields in Rest do N...