Updated Articles

  1. Ascend Celebrating Rest Professional Resources

    Ascend Celebrating Rest Professional Resources  Property Management and expectations from customers have shifted significantly over the past 30 years as well as some of the biggest legislations changes the industry has ever seen. As the industry an...
  2. Strata Master Version 12.5 Release Notes

    Strata Master Version 12.5 including File Smart 8.0.2 Release Training & Release Notes File Smart Version 8.0.2 was released in conjunction with Strata Master Version 12.5 - Release notes are included in the Strata Master Release Notes below.  ...
  3. How to Backup in Rest Professional

    How to Backup in Rest Professional Backing up in Rest Professional is very important & cannot be stressed enough. If your computer/server were to fail or your office destroyed by fire or flood,  Rockend  support staff can get the program install...
  4. Setting up additional contacts in Rest Professional and File Smart Print Mail

    Setting up additional contacts in Rest Professional and File Smart Print Mail Overview Some of the settings used on the owner card (Owner Details > General) and any additional contact card in Rest Professional by customers who also use File Smar...
  5. How to Edit Contact Information in File Smart Print Mail

    How Edit Contact Information in File Smart Print Mail The contacts list is automatically populated from the contact information available from your trust account.  Enter a new contact in your trust account and they will appear in the contacts list...
  6. How to Reduce Time Audit Backups Take in Rest Professional

    How to Reduce Time Audit Backups Take in Rest Professional Overview The Audit backup process at End of Month can be a lengthy process in some cases as Rest defaults to backing up your Data, History, Property images, Word Merge Documents and your M...
  7. How to Audit Tenant Invoice Credit

    How to Audit Tenant Invoice Credit  Overview If you are utilising the Tenant Invoice Credit feature, you need to ensure this is being reconciled on a monthly basis to ensure it's not out of balance. This means that the total amount of Tenant Invoi...
  8. How to Audit Tenant Holding Deposits

    How to Audit Tenant Holding Deposits Overview If you are using tenant holding deposits, it is important to ensure you are auditing the reports monthly to ensure they are reconciled. This document will take you over the steps to ensure the Tenant D...
  9.  STRATA Master Meeting Wizard Configuration

    STRATA Master Meeting Wizard Configuration The STRATA Master Meeting Wizard Configuration On Demand Webinar is designed to help you get the most out of MEETING Master. Learn how to correctly configure the Meeting Wizard, generate and issue Meeting ...
  10. Auto-Archiving documents from Strata Master

    Auto-Archiving Documents From Strata Master Report Options Where ever you see the check box named Save report or Save notices to file  on screen in Strata Master this means that you are able to automatically archive a copy of the document in F...