Updated Articles

  1. Update a BPAY CRN (Reference) number in Strata Master

    Update a BPAY CRN (Reference) Number in Strata Master This article will assist you when -  payments are rejecting at Bank due to the incorrect CRN Reference number you are processing creditor invoices and note that there are a number of CRN's ap...
  2. Change a Biller Code on a Creditor Payment in Strata Master

    Change a Biller Code on a Creditor Payment in Strata Master Bpay payments to creditors will require a Biller Code or Biller ID. This article will show you where to edit this information. An Example The example payment below for Sydney Water has a...
  3. Cancel a Batch (Bank Rejects Upload) in Strata Master

    Cancel a Batch (Bank Rejects Upload) in Strata Master The most usual reasons to cancel a batch for upload include - the file is rejected in uploading to the Bank website. The message on the Bank Website should assist you to identify the payment...
  4. BPay ID Required Message in Strata Master

    BPay ID Required Message in Strata Master This message may be received when you are attempting to use Electronic Bank for a BPay file. The BPay ID is supplied to you by your Bank when you notify them that you wish to use BPay. You may be sendin...
  5. Charge a Fee When Issuing Levy Statements in Strata Master

    Charge a Fee When Issuing Levy Statements in Strata Master This article will assist you to check your Management Fee setting for when issuing Levy Statements to Lot Owners, and the settings will also assist with settings for other items where you m...
  6. Printer Set Up and Changes in Strata Master

    Printer Set Up and Changes in Strata Master Overview You can setup your printers for specific Strata Master functions like reports, receipts, levy notices and more. These printers must first be set up in Windows Printers and Devices (or equiva...
  7. File Smart Configuration in Strata Master

    File Smart Configuration in Strata Master This article only applies to those businesses that use File Smart as the document management system for Strata Master. If you receive an error message referring to Configuration or settings, check these se...
  8. Cheque is Presented at Bank for a Different Amount in Strata Master

    Cheque is Presented at Bank for a Different Amount in Strata Master Cheques that are presented for an amount that is different to the amount entered in STRATA Master can arise for the following reasons: Mistake made when issuing a manual cheque a...
  9. Error 91 with Internal Error in Strata Master Meeting Register

    Error 91 with Internal Error in Strata Master Meeting Register This article will assist you when you open the Meeting Register for any Plan, and an error 91 pops up, you click ok, and then an Internal error pops up afterward. The Cause of The Erro...
  10. Error 2147024882 When Upgrading Strata Master

    Error 2147024882 When Upgrading Strata Master When you have this error appearing, while attempting to upgrade through Strata Master File > Upgrade Strata Master, this article will assist you. 1. Check the memory and CPU usage in Task Manager i...