Popular Articles

  1. fileSMART Outlook Add-in - Installation and User Guide

    fileSMART Outlook Add-in - Installation and User Guide This document covers the use of the fileSMART Outlook Add-in, introduced as a new feature in fileSMART version 4.0 The plugin provides seamless integration between...
  2. How to Email Owner Statements in REST Professional

    How to Email Owner Statements in Rest Professional You can setup Rest to email your owner statements rather than printing and mailing them. This can not only save your agency money on postage, but also save time printing the statements and putt...
  3. How to Setup and Process Tenant Download Files in REST Professional

    How to Setup and Process Tenant Download Files in Rest Professional Overview Tenants may make payments directly into your trust account electronically or at a bank, post office or other agency. These transactions, together with details of cheques...
  4. File Smart Print Mail End of Financial Year Process

    File Smart Print Mail EOM & EOFY Statement Process Overview These instructions are intended for clients who wish to use File Smart Print Mail to print and/or email End of Financial Year Statements/Income & Expenditure Reports (EOFY ...
  5.  File Smart Workflow Overview

    File Smart Workflow Overview This quick video tutorial shows you how to use the new ad-hoc workflow feature in File Smart  version 5.5 . It also has a brief overview of the barcode invoice workflow! ...
  6.  Understanding a Tenant Ledger

    Understanding a Tenant Ledger Learn how to read the quick tenant ledger in REST Professional by watching this short 3 minute video. ...
  7.  Create a Mail Merge Template

    Create a Mail Merge Template Learn how to create a new mail merge template using REST Professional and Microsoft Word, and how use this mail merge template via Other > Print Letters/Export Data. ...
  8. How to Receipt in REST Professional

    How to Receipt in REST Professional When receipting in REST, there are a number of different items that can be receipted through the rent receipt screen. These might include items such as rent, invoices and bond payments. Fees to ...
  9. How to Connect and Disconnect REST Professional Databases

    How to Connect and Disconnect REST Professional Databases Overview You may have several trust accounts i.e. a rental trust account and a sales trust account and therefore have more then one REST Professional database that you require ac...
  10. How to Backup in Rest Professional

    How to Backup in Rest Professional Backing up in Rest Professional is very important & cannot be stressed enough. If your computer/server were to fail or your office destroyed by fire or flood,  Rockend  support staff can get the p...