Popular Articles

  1. How to Archive Tenant, Property and Owner cards in Rest Professional

    How to Archive in Rest Professional Overview A step by step guide to archiving Tenant, Property & Owner Details in Rest. If you are archiving all three master files (i.e. the tenant property and owner cards) it is important that you ensure you ar...
  2. How to do a Global Change of Property Manager

    How to do a Global Change of Property Manager    Overview In REST, you have the ability to do a global change to change a portfolio from one manager type to another. This document will cover changing a Property Manager th...
  3. How to Email Owner Statements in REST Professional

    How to Email Owner Statements in Rest Professional You can setup Rest to email your owner statements rather than printing and mailing them. This can not only save your agency money on postage, but also save time printing the statements and putt...
  4. How to Setup and Process Tenant Download Files in REST Professional

    How to Setup and Process Tenant Download Files in Rest Professional Overview Tenants may make payments directly into your trust account electronically or at a bank, post office or other agency. These transactions, together with details of cheques...
  5. How to Connect and Disconnect REST Professional Databases

    How to Connect and Disconnect REST Professional Databases Overview You may have several trust accounts i.e. a rental trust account and a sales trust account and therefore have more then one REST Professional database that you require ac...
  6.  Create a Mail Merge Template

    Create a Mail Merge Template Learn how to create a new mail merge template using REST Professional and Microsoft Word, and how use this mail merge template via Other > Print Letters/Export Data. ...
  7. How to Receipt in REST Professional

    How to Receipt in REST Professional When receipting in REST, there are a number of different items that can be receipted through the rent receipt screen. These might include items such as rent, invoices and bond payments. Fees to ...
  8.  File Smart Workflow Overview

    File Smart Workflow Overview This quick video tutorial shows you how to use the new ad-hoc workflow feature in File Smart  version 5.5 . It also has a brief overview of the barcode invoice workflow! ...
  9. File Smart Print Mail End of Financial Year Process

    File Smart Print Mail EOM & EOFY Statement Process Overview These instructions are intended for clients who wish to use File Smart Print Mail to print and/or email End of Financial Year Statements/Income & Expenditure Reports (EOFY Statemen...
  10. Strata Communicator Installation Guide

    Strata Communicator Installation Guide WARNING: Strata Master must only be installed on the Strata Master server unless instructed otherwise by Rockend MRI. The Rockend Communicator Service provides secure access to Strata Master data over the i...