Popular Articles

  1.  Sending a Bulk Email Merge

    Sending a Bulk Email Merge Learn how to create and send a bulk email merge through REST Professional. ...
  2. fileSMART Outlook Add-in - Installation and User Guide

    fileSMART Outlook Add-in - Installation and User Guide This document covers the use of the fileSMART Outlook Add-in, introduced as a new feature in fileSMART version 4.0 The plugin provides seamless integration between Microsoft® Outlook®...
  3. Strata Communicator Installation Guide

    Strata Communicator Installation Guide WARNING: Strata Master must only be installed on the Strata Master server unless instructed otherwise by Rockend MRI. The Rockend Communicator Service provides secure access to Strata Master data over the i...
  4. How to Backup in Rest Professional

    How to Backup in Rest Professional Backing up in Rest Professional is very important & cannot be stressed enough. If your computer/server were to fail or your office destroyed by fire or flood,  Rockend  support staff can get the program install...
  5. How to Connect and Disconnect REST Professional Databases

    How to Connect and Disconnect REST Professional Databases Overview You may have several trust accounts i.e. a rental trust account and a sales trust account and therefore have more then one REST Professional database that you require ac...
  6. How to Setup and Process Tenant Download Files in REST Professional

    How to Setup and Process Tenant Download Files in Rest Professional Overview Tenants may make payments directly into your trust account electronically or at a bank, post office or other agency. These transactions, together with details of cheques...
  7. How to do a Global Change of Property Manager

    How to do a Global Change of Property Manager    Overview In REST, you have the ability to do a global change to change a portfolio from one manager type to another. This document will cover changing a Property Manager th...
  8. How to Email Owner Statements in REST Professional

    How to Email Owner Statements in Rest Professional You can setup Rest to email your owner statements rather than printing and mailing them. This can not only save your agency money on postage, but also save time printing the statements and putt...
  9.  Creating a Tenant Invoice/Statement

    Creating a Tenant Invoice/Statement Learn how to create an invoice/statement for residential and commercial tenants in this short 2 minute video. ...
  10. How to Receipt in REST Professional

    How to Receipt in REST Professional When receipting in REST, there are a number of different items that can be receipted through the rent receipt screen. These might include items such as rent, invoices and bond payments. Fees to ...