Popular Articles

  1. Letting Fees in REST Professional

    Letting Fees in Rest Professional Overview There are a several ways to charge the owner for the Letting Fee in Rest. You can charge letting fees when receipting move in costs on the Tenant Receipts > Other Payments tab of the receipt or you can c...
  2. Tenant Refund – Full Amount

    Tenant Refund – Full Amount Overview Refunds rent to vacated tenants who have paid past the vacate date. Automatically refunds the management fee to the owner. Updates the Tenant Ledger with details of the refund. Upd...
  3. Tenant Refund – Apply all Overpaid Rent to Invoices

    Tenant Refund – Apply all Overpaid Rent to Invoices Overview You may have a vacating tenant who has paid past their vacating date, however the tenant has outstanding invoices that total the rent refund due (or more). This process in ...
  4. Adding a Global Comment to an Owner Statement

    Adding a Global Comment to an Owner Statement In REST Professional you have the ability to add a global comment onto an Owner Statement. This will print and preview with the comment on the bottom of the statement whether printed or emailed to the ...
  5. List of Merge Fields in REST Professional

    List of Merge Fields in REST Professional Overview Attached is a list of merge fields available in REST.  We recommend (for mail merge) your templates be setup with Tenant Merges where possible as the tenant merge fields have a more extens...
  6. How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property

    How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property Overview You may have a vacating tenant who has paid past their vacating date or has funds held in Tenant Invoice Credit, however the tenant is moving from one property that yo...
  7. Setup and Update Income and Expenditure Fees in REST Professional - Australia

    Setup and Update Income and Expenditure Fees in REST Professional - Australia Overview Your owner Income and Expenditure fees can be setup up globally for all owners or for all owners currently being charged a specific amount.  The fee can also ...
  8. fileSMART for Property Management Workflow Setup and Use Guide

    fileSMART for Property Management – Workflow Setup and Use Guide Overview Introduction fileSMART Workflow changes the way a business moves documents around the office and handles their document approval processes. From the time tha...
  9.  Sending a Bulk Email Merge

    Sending a Bulk Email Merge Learn how to create and send a bulk email merge through REST Professional. ...
  10. How to Archive Tenant, Property and Owner cards in Rest Professional

    How to Archive in Rest Professional Overview A step by step guide to archiving Tenant, Property & Owner Details in Rest. If you are archiving all three master files (i.e. the tenant property and owner cards) it is important that you ensure you ar...