Popular Articles

  1. Tenant Refund – Full Amount

    Tenant Refund – Full Amount Overview Refunds rent to vacated tenants who have paid past the vacate date. Automatically refunds the management fee to the owner. Updates the Tenant Ledger with details of the refund. Upd...
  2. Tenant Refund – Apply all Overpaid Rent to Invoices

    Tenant Refund – Apply all Overpaid Rent to Invoices Overview You may have a vacating tenant who has paid past their vacating date, however the tenant has outstanding invoices that total the rent refund due (or more). This process in ...
  3. List of Merge Fields in REST Professional

    List of Merge Fields in REST Professional Overview Attached is a list of merge fields available in REST.  We recommend (for mail merge) your templates be setup with Tenant Merges where possible as the tenant merge fields have a more extens...
  4. Adding a Global Comment to an Owner Statement

    Adding a Global Comment to an Owner Statement In REST Professional you have the ability to add a global comment onto an Owner Statement. This will print and preview with the comment on the bottom of the statement whether printed or emailed to the ...
  5. Setup and Update Income and Expenditure Fees in REST Professional - Australia

    Setup and Update Income and Expenditure Fees in REST Professional - Australia Overview Your owner Income and Expenditure fees can be setup up globally for all owners or for all owners currently being charged a specific amount.  The fee can also ...
  6.  Understanding a Tenant Ledger

    Understanding a Tenant Ledger Learn how to read the quick tenant ledger in REST Professional by watching this short 3 minute video. ...
  7. fileSMART for Property Management Workflow Setup and Use Guide

    fileSMART for Property Management – Workflow Setup and Use Guide Overview Introduction fileSMART Workflow changes the way a business moves documents around the office and handles their document approval processes. From the time tha...
  8. How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property

    How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property Overview You may have a vacating tenant who has paid past their vacating date or has funds held in Tenant Invoice Credit, however the tenant is moving from one property that yo...
  9.  Sending a Bulk Email Merge

    Sending a Bulk Email Merge Learn how to create and send a bulk email merge through REST Professional. ...
  10. fileSMART Outlook Add-in - Installation and User Guide

    fileSMART Outlook Add-in - Installation and User Guide This document covers the use of the fileSMART Outlook Add-in, introduced as a new feature in fileSMART version 4.0 The plugin provides seamless integration between Microsoft® Outlook®...