Popular Articles

  1. List of Merge Fields in REST Professional

    List of Merge Fields in REST Professional Overview Attached is a list of merge fields available in REST.  We recommend (for mail merge) your templates be setup with Tenant Merges where possible as the tenant merge fields have a more e...
  2. Setup and Update Income and Expenditure Fees in REST Professional - Australia

    Setup and Update Income and Expenditure Fees in REST Professional - Australia Overview Your owner Income and Expenditure fees can be setup up globally for all owners or for all owners currently being charged a specific amount.  The fee can ...
  3. Adding a Global Comment to an Owner Statement

    Adding a Global Comment to an Owner Statement In REST Professional you have the ability to add a global comment onto an Owner Statement. This will print and preview with the comment on the bottom of the statement whether printed or emailed to the ...
  4. Why can't I open fileSMART Archive after I log in?

    Why can't I open fileSMART Archive after I log in? Overview When the user tries to login to fileSMART Archive the program doesn’t open, and if the user tries to open it again a message is displayed ‘Only one instance of thi...
  5. Rest Professional to Property Tree - What Migrates & What Doesnt

    Rest Professional to Property Tree - What Migrates & What Doesn't The following information outlines: what fields in Rest will migrate what fields are dependent on existing system options in REST for it to migrate what fields in Res...
  6. fileSMART for Property Management Workflow Setup and Use Guide

    fileSMART for Property Management – Workflow Setup and Use Guide Overview Introduction fileSMART Workflow changes the way a business moves documents around the office and handles their document approval processes. From the ti...
  7.  Sending a Bulk Email Merge

    Sending a Bulk Email Merge Learn how to create and send a bulk email merge through REST Professional. ...
  8. How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property

    How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property Overview You may have a vacating tenant who has paid past their vacating date or has funds held in Tenant Invoice Credit, however the tenant is moving from one property that yo...
  9. How to Archive Tenant, Property and Owner cards in Rest Professional

    How to Archive in Rest Professional Overview A step by step guide to archiving Tenant, Property & Owner Details in Rest. If you are archiving all three master files (i.e. the tenant property and owner cards) it is important that you ensu...
  10. How to do a Global Change of Property Manager

    How to do a Global Change of Property Manager    Overview In REST, you have the ability to do a global change to change a portfolio from one manager type to another. This document will cover changing a Property ...