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How to Correct a Rejected BPAY File – Incorrect CRN Overview Where the BPAY payment file is rejected due to the CRN (Customer Reference Number) being incorrect, the following steps should be taken. This process applies to customers of Macquarie B...
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Receipting and Applying Tenant Invoice Credit Learn how to receipt tenant funds to tenant invoice credit, and learn how to apply tenant invoice credit funds when creating a tenant invoice. Note: These instructions do not include enhancements m...
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Introduction to Holiday Bookings
Introduce yourself to holiday bookings in REST Professional. Learn the basic features of holiday bookings in this 3 minute video.
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The Pre Migration Wizard
The Pre Migration Wizard should be used to ensure a smooth and successful migration of data from Rest Professional into Property Tree. Using the Pre Migration Wizard will ensure your data is prepared prior to migration....
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How to Process Centrelink Payments in REST Professional Overview There will be instances when the Australian Government body Centrelink will directly deposit monies into your Trust Account on behalf of one of your tenants. As part of this service...
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Processing Payments to a Creditor by BPAY
Learn how to process creditor remittance and payment to a single creditor via BPAY in this short 3 minute video.
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How to Reverse Rent Receipts from a Previous Period Overview Reversing Rent from a previous period only, can be done through the Cancel Transactions menu in Rest Professional. Reversing receipts from a Previous Period that include rent together w...
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How to Setup and use ADL Forms in REST Professional
Overview
ADL Forms is a Third Party Product partnered with Rockend to enable you to mail merge from REST Professional into the ADL Forms programme. It is easy to set up, however you mu...
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fileSMART Tenant Invoices Setup and Use Guide
Overview
REST Professional Version 14.5 and fileSMART Version 7.0.2 introduces fileSMART Tenant Invoices, an enhancement to the existing fileSMART Creditor Disbursements feature.
Some key ...
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Split Owners
Statements for up to 9 split owners (v5.6.7) will be auto archived to their individual Owner Alphas by fileSMART AutoArchive.
If an Owner Invoice (or any other document type to be collated) has only been archived to one of th...