Popular Articles

  1. How to Refund a Holiday Deposit in REST Professional

    How to Refund a Holiday Deposit in REST Professional Overview You may need to refund a holiday holding deposit to a guest if they no longer proceed with their booking.  You may also need to disburse the holiday deposit and re-app...
  2. How do I use the Workflow feature in fileSMART?

    This quick video tutorial shows you how to use the new ad-hoc workflow feature in fileSMART version 5.5. It also has a brief overview of the barcode invoice workflow!
  3. Tenant Invoice - Disburse to Creditor Setup and Use Guide in REST Professional

    Tenant Invoice - Disburse to Creditor Setup and Use Guide in REST Professional Overview The upgrade to version 15 of REST Professional includes an enhancement to existing Residential and Commercial Tenant Invoices and Tenant Water Invoices...
  4.  fileSMART PrintMail Tutorial

    fileSMART PrintMail Tutorial This short video tutorial is designed to step participants through the fileSMART PrintMail end of month process. Learn how to process your end of month using PrintMail including how to resend an owners statement. ...
  5. Mail-merge fields available in STRATA Master

    Which merge fields are available when using STRATA Master to create a mail-merge data source for Microsoft Word?
  6. How to Consolidate Properties onto One Owner Card

    How to Consolidate Properties onto One Owner Card Overview You may have an Owner who has multiple properties that are currently set up against on separate owner cards (i.e. SMITH1, SMITH2 etc.) The owner may request that the propertie...
  7. How to Close a Building – General Trust Account Configuration in STRATA Master

    How to Close a Building – General Trust Account Configuration in STRATA Master Overview When a management ends, there are a number of items to complete to update the database and provide information to the new agent. Checklist 1. Managem...
  8. How to Create or Enter a Journal - Strata Master

    How to Create or Enter a Journal in Strata Master Strata Master is an Accrual double entry accounting platform, therefore it is important to understand Accounting Basics to process any type of journal. Journals DO NOT affect Owner Ledgers. We re...
  9. How to Disable User Account Control (UAC) Settings

    How to Disable User Account Control (UAC) Settings Overview User Account Control (UAC) is a Windows security setting that is normally enabled on your PC by default. UAC is designed to warn you about potentially unsafe software by providing a Yes/...
  10. Understanding Commercial Reports in REST Professional

    Understanding Commercial Reports in REST Professional Overview The commercial reports are only available for commercial properties used within the Advanced Commercial Module.  If you do not have the Advanced Commercial Module ...