Popular Articles

  1.  Creating, Editing and Archiving Users

    Creating, Editing and Archiving Users Learn how to create new users, edit users and archive users in fileSMART. ...
  2. Automatic User Logout in REST Professional

    Automatic User Logout in REST Professional  REST Professional Version 15.5 and above offers an enhancement to the existing locking functionality in REST Professional. Users with sufficient permissions will have the ability to set a lock in the Acti...
  3. fileSMART Printers Installation Guide

    fileSMART Printers Installation Guide Follow these steps to install the fileSMART printers: Open your Windows menu and search for and run the fileSMART Printer Installer (this will already be installed on your PC) Sel...
  4. Staged Debt Recovery Setup and Use Guide

    How to set up STRATA Master to manage debt recovery for the easy and efficient collection of levy arrears
  5. Creating a Creditor Disbursement – Immediate Disbursement Created

    Creating a Creditor Disbursement – Immediate Disbursement Created Overview There are two ways the system may be set up, in this scenario, the creditor disbursement would be created immediately. To check this go to: Other > utilities >...
  6. Accounting for Prepaid Expenses and Accruals

    Accounting for Prepaid Expenses and Accruals Overview In some cases, an invoice can be received and processed in the current financial period, however the expense may relate to a future financial period. E.G Insurance Premium – Coverage ...
  7. How to prevent emails from fileSMART PrintMail being blocked as spam

    How to prevent emails from fileSMART PrintMail being blocked as spam Overview Owners, tenants, or creditors may contact you to advise they are not receiving emails you’ve sent them from fileSMART PrintMail, for example Owner Statements and...
  8. Sensitive Change Alert Setup and Use in REST Professional

    Sensitive Change Alert Setup and Use in REST Professional  Overview In Rest Professional you can enable 'sensitive change alerts' so that an email notification is sent to designated users, located in the Rest Professional User Details section. Wh...
  9.  Income & Expenditure (End of Financial Year/EOFY) Fees - Charging and Cancelling Fees

    Income & Expenditure (End of Financial Year/EOFY) Fees - Charging and Cancelling Fees Learn how to charge and cancel income and expenditure fees in this short video. ...
  10. Understanding the Residential Tenant Ledger in REST Professional

    Understanding the Residential Tenant Ledger in REST Professional