Popular Articles

  1. Staged Debt Recovery Setup and Use Guide

    How to set up STRATA Master to manage debt recovery for the easy and efficient collection of levy arrears
  2.  Creating, Editing and Archiving Users

    Creating, Editing and Archiving Users Learn how to create new users, edit users and archive users in fileSMART. ...
  3. Barcode Creditor Disbursements in REST Professional

    Barcode Creditor Disbursements in REST Professional In previous versions of REST Professional, the CRN/Reference Number of the scanned barcode template for DEFT Creditors did not match the reference number on the invoice. In Version 12.0...
  4. Automatic User Logout in REST Professional

    Automatic User Logout in REST Professional  REST Professional Version 15.5 and above offers an enhancement to the existing locking functionality in REST Professional. Users with sufficient permissions will have the ability to set a lock in the Acti...
  5. Creating a Creditor Disbursement – Immediate Disbursement Created

    Creating a Creditor Disbursement – Immediate Disbursement Created Overview There are two ways the system may be set up, in this scenario, the creditor disbursement would be created immediately. To check this go to: Other > utilities >...
  6. fileSMART Printers Installation Guide

    fileSMART Printers Installation Guide Follow these steps to install the fileSMART printers: Open your Windows menu and search for and run the fileSMART Printer Installer (this will already be installed on your PC) Sel...
  7. Understanding the Residential Tenant Ledger in REST Professional

    Understanding the Residential Tenant Ledger in REST Professional
  8. Sensitive Change Alert Setup and Use in REST Professional

    Sensitive Change Alert Setup and Use in REST Professional  Overview In Rest Professional you can enable 'sensitive change alerts' so that an email notification is sent to designated users, located in the Rest Professional User Details section. Wh...
  9. Balance Sheet Does Not Balance

    What to do if a balance sheet is not balancing
  10.  Completing a Backup

    Completing a Backup Learn about the different types of backups, as well as how to complete a daily backup in REST Professional in this short 3 minute video. ...