Popular Articles

  1. Supporting Strata Managers During Covid-19

    Supporting Strata Managers During Covid-19 Overview The Coronavirus (COVID-19) pandemic has now become a global crisis, affecting the lives of many. With most Strata offices now closed and some of your owners struggling with loss of jobs and re...
  2. Gmail Setup in Outlook for use with REST Professional

    Gmail Setup in Outlook for use with REST Professional Overview This document will assist your IT support to setup Gmail in Outlook for use with REST Professional.            NOTE: These instructions are provided as a courtesy and wit...
  3. fileSMART Backups

    fileSMART Backups Overview As part of your disaster recovery plan, it is essential that you perform regular backups of your fileSMART system so that Rockend and/or your IT technicians can restore your data and get you operational in the quickest p...
  4. About Strata Master Custom Headers (Logos)

    How to create your own custom header for STRATA Master reports and levies
  5.  Inspection Planner and Inspection Follow-Up

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  6. Bank Reconciliation Does Not Balance

    Bank Reconciliation Does Not Balance - Multiple Bank Accounts To Be Used where Multiple (Individual) Bank Accounts are in Use This article will assist you to locate and correct errors which are causing your bank reconciliation to be unreconciled. ...
  7. Could Not Read Configuration when Opening REST Professional

    Could Not Read Configuration when Opening REST Professional Overview Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file. When...
  8. How to Manually Reverse a Cheque in REST Professional

    How to Manually Reverse a Cheque in REST Professional Overview You may be required to cancel a cheque in rest, however the cheque cannot be cancelled due to the following reasons: You have duplicate cheque numbers (you have used t...
  9. Bulk Bpay Payments for Macquarie Bank – REST Professional

    Bulk Bpay Payments for Macquarie Bank – REST Professional Overview You may now pay your creditors by Bpay instead of cheque or EFT. This is particularly useful for paying bills such as water, council rates, electricity, phone, strata levies and ...
  10. Changing from Exclusive to Inclusive Paid to Dates

    Changing from Exclusive to Inclusive Paid to Dates Overview You may wish to change your system from using exclusive dates (ie/ 01/10 – 01/11) to inclusive dates (ie/ 01/10 – 31/10) which is the most common system setup for your rent paid t...