Popular Articles

  1. Accessing Unallocated Funds in STRATA Master

    Accessing Unallocated Funds in STRATA Master Overview What are unallocated funds?   When funds are receipted in STRATA Master for a lot and there are no fees against which to allocate the funds these are known as unallocated. The system assu...
  2. Changing from Exclusive to Inclusive Paid to Dates

    Changing from Exclusive to Inclusive Paid to Dates Overview You may wish to change your system from using exclusive dates (ie/ 01/10 – 01/11) to inclusive dates (ie/ 01/10 – 31/10) which is the most common system setup for your...
  3. User Security Level Definitions in Rest Professional

    User Security Level Definitions in Rest Professional  Overview All Users are given a security level in Rest. This is setup through Files > Users selecting the user by clicking on Search-F7. The Security level settings for system and sales ...
  4. How to Create your own Customised Portal Brochure

    How to Create your own Customised Portal Brochure  Rockend's designers have put together a generic Portal Brochure that you can use to advise your lot owners about the facilities available in the Owner & Committee Portal, as well as sa...
  5. Could Not Read Configuration when Opening REST Professional

    Could Not Read Configuration when Opening REST Professional Overview Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file. ...
  6. How to Edit an Outstanding Disbursement in REST Professional

    How to Edit an Outstanding Disbursement in REST Professional Overview This document will assist you to edit an outstanding disbursement in REST Professional, from editing the details of the disbursement, changing the due date, amount, desc...
  7. How to Manually Reverse a Cheque in REST Professional

    How to Manually Reverse a Cheque in REST Professional Overview You may be required to cancel a cheque in rest, however the cheque cannot be cancelled due to the following reasons: You have duplicate cheque numbers (you have used t...
  8.  Cancelling Outstanding Disbursements

    Cancelling Outstanding Disbursements Learn how to cancel an outstanding disbursement. This includes a creditor disbursement as well as an owner charge in this short 2 minute video. ...
  9. Barcode Creditor Disbursements in REST Professional

    Barcode Creditor Disbursements in REST Professional In previous versions of REST Professional, the CRN/Reference Number of the scanned barcode template for DEFT Creditors did not match the reference number on the invoice. In Version 12.0...
  10.  Creating, Editing and Archiving Users

    Creating, Editing and Archiving Users Learn how to create new users, edit users and archive users in fileSMART. ...