Popular Articles

  1. Gmail Setup in Outlook for use with REST Professional

    Gmail Setup in Outlook for use with REST Professional Overview This document will assist your IT support to setup Gmail in Outlook for use with REST Professional.            NOTE: These instructions are provided as a courtesy and wit...
  2. Supporting Strata Managers During Covid-19

    Supporting Strata Managers During Covid-19 Overview The Coronavirus (COVID-19) pandemic has now become a global crisis, affecting the lives of many. With most Strata offices now closed and some of your owners struggling with loss of jobs and re...
  3. How to Sundry Receipt in REST Professional

    How to Sundry Receipt in REST Professional Overview You can receipt any monies you received that are NOT tenant rent, bond, residential tenancy agreement fees, reservation fees or tenant invoices in to REST as a sundry receipt. Sundry rece...
  4. How to do an SMS merge in REST Professional

    How to do an SMS merge in REST Professional Overview You are able to send SMS messages through REST Professional providing you have a service provider.  Microsoft word sends a series of emails to your service provider.  The SMS service pro...
  5. fileSMART Backups

    fileSMART Backups Overview As part of your disaster recovery plan, it is essential that you perform regular backups of your fileSMART system so that Rockend and/or your IT technicians can restore your data and get you operational in the quickest p...
  6.  Inspection Planner and Inspection Follow-Up

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  7. Strata Master End of Year Procedures (WA)

    How to produce all the required information for your end of year reporting - based on Western Australian requirements.
  8. Could Not Read Configuration when Opening REST Professional

    Could Not Read Configuration when Opening REST Professional Overview Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file. When...
  9. How to Create or Enter a Journal - Strata Master

    How to Create or Enter a Journal in Strata Master Strata Master is an Accrual double entry accounting platform, therefore it is important to understand Accounting Basics to process any type of journal. Journals DO NOT affect Owner Ledgers. We re...
  10. How to Manually Reverse a Cheque in REST Professional

    How to Manually Reverse a Cheque in REST Professional Overview You may be required to cancel a cheque in rest, however the cheque cannot be cancelled due to the following reasons: You have duplicate cheque numbers (you have used t...