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Correcting an Expense Account Used in a Creditor Payment in Strata Master Summary This article will provide you with an overview of the methods that are used to correct the expense account entered when the invoice was recorded. There will be l...
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Comparing Standard and Split Management Fees in Strata Master Summary The settings in Configure > Agency > Management Fees provide a drop down alternative between Standard and Split Management Fee for "Monthly" Management Fee processes. This is s...
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Tenant's Consent for the Electronic Services of Notices and Documents in Rest Professional Overview A new option is available on the Tenant Details screen to indicate a tenant's preference on the electronic service of notices and other documents....
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Understanding a Receipt not Showing Levy Allocation on Owner Ledger in Strata Master Summary When accessing a Lot Owner ledger through the Corp > Lots >Levies tab screen, you may notice some receipts do not show a levy allocation in the record. Th...
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Edit a Creditor Invoice in Strata Master Summary This article will step through navigation to the Creditor Invoicing screen, for those new to Strata Master, and then lists edits that can be made. Overview Creditor invoicing screen shows invoices...
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Cancelling a DEFT Direct Debit Authorisation Made by a Lot Owner for Strata Master Summary This article will provide you with guidance to handling a request by a Lot Owner to cancel their Direct Debit Authorisation, so fees are no longer deducted ...
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SMS Not Working When Sending Levies or Debt Recovery Reminders from Strata Master This article will assist where users are able to send manual individual SMS but unable to send SMS by Bulk through Levies Issuance or Debt Recovery. For general setu...
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Accessing the List of Status Reports Issued in Strata Master Summary Status Reports in Strata Master are also known as Status Certificates or Section Certificates. When issued there is usually a charge made against the requestor for the service. ...
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Unable to Edit a Transaction in Search/Edit Transactions in Strata Master Summary Some transactions can be edited in the Search/Edit Transactions screen. When clicking on the transaction, a pop up box will show editable fields. This article will a...
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Edit Strata Plan Association Type Details in Strata Master Summary This article will assist when details of an Association Type (Scheme, Community Title or other ) needs to be updated. Edit the Details of an Association Type On the Configure ...