Popular Articles

  1. Strata Plan Has 2 or More Street Frontages and Addresses in Strata Master

    Strata Plan Has 2 or More Street Frontages and Addresses in Strata Master It is possible that a Strata Plan has Lots with different street addresses.  This can occur when a Strata Plan is on a corner block or has Lo9ts that back onto each other fac...
  2. Add An Existing Expense to a Group in Strata Master

    Add An Existing Expense to a Group in Strata Master This article will assist you when you are instructed to - add, or include, or link, an invoice expense to a Group, where it is currently not linked to a group.  change the group linked or added...
  3. Understand Negative Interest on an Owner Ledger in Strata Master

    Understand Negative Interest on a Lot Owner Ledger in Strata Master Summary Negative interest on Owner Cards is caused by - grace days or interest free periods being changed to a greater period interest rates on overdue levies being decreased w...
  4.  Strata Master Top Tip #122 - Owner Delivery Method Wizard

    Strata Master Top Tip #122 - Owner Delivery Method Wizard You may have multiple linked lots and want to update your delivery methods. The owner delivery method wizard is the quickest way to update delivery methods for levies, notices, and correspon...
  5. BPay ID Required Message in Strata Master

    BPay ID Required Message in Strata Master This message may be received when you are attempting to use Electronic Bank for a BPay file. The BPay ID is supplied to you by your Bank when you notify them that you wish to use BPay. You may be sendin...
  6. Quantity Management Fees Not Processed in Strata Master

    Quantity Management Fees Not Processed in Strata Master Quantity management fees are often recorded at the time that the service is provided, and then processed and charged to the Plan at the same time as the Management Fees.  Some agencies split t...
  7. Change Manual Compliance on a Creditor to System Calculated in Strata Master

    Change Manual Compliance on a Creditor to System Calculated in Strata Master Summary This article will assist with managing Creditor Compliance in your office (in-house) when your current method requires you to manually adjust the 'Manual complian...
  8. Process Manual Notification of Debt Recovery to Debt Collector in Strata Master

    Process Manual Notification of Debt Recovery to Debt Collector in Strata Master Summary Learn the steps needed to send a Manual Debt Collection when only an invoice is overdue and understand how to Record a Manual Debt Recovery, where the Lot Owne...
  9. How to Process a Refund of a Holiday Booking - Deposit & Sundries Paid (Previous Period)

    How to Process a Refund due to a Cancellation of a Holiday Booking - Deposit & Sundries Paid (Previous Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking.   This document will cover...
  10. Locating an Un-Managed Plan or Part Entered Plan in Strata Master

    Locating an Un-Managed Plan or Part Entered Plan in Strata Master This article will assist when - you have commenced creating a new plan, but have not yet entered the management commenced date. you have a plan returning management to your agency...