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Strata Master Top Tip #116 - View Direct Debit Enabled Lots Strata Master makes it easy for you to view which lots have registered for Direct Debit, whether you’re checking on a single plan or within your whole portfolio so you can process direct d...
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Error Message Re Cheque Number in Strata Master The cheque numbers in Strata Master need to be sequential. If you change the cheque number of a cheque when issuing, you may find that the next cheque issued returns an error relating to the cheque n...
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Error 3591 With Banking Files in Strata Master This error will often show as in the screenshot below., however check this article for any error relating to 'Error converting data type varchar to numeric' . Notice in this error message the re...
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How to Process a Refund due to a Cancellation of a Holiday Booking - Rent & Sundries Paid (Previous Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking. This document will cover t...
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Change or Edit a Time Charge Record in Strata Master For setting up Time Charging and creating Time Charge records, please refer to this article - https://kb.rockend.com/help/time-charging-in-strata-master To Make a Change to a Time Charge That ...
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Error Loading Meeting Status in Strata Master This error will arise in the Meeting Register when attempting to enter a new meeting. You may note some fields are blank, or even some meetings are missing from the list. You will also find resolution...
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Error 2147024882 When Upgrading Strata Master When you have this error appearing, while attempting to upgrade through Strata Master File > Upgrade Strata Master, this article will assist you. 1. Check the memory and CPU usage in Task Manager i...
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Cheque Printer Alignment Settings in Strata Master If your agencies uses pre printed cheques that are on a A4 size paper containing a remittance slip section, this article will assist you to align the printing on a cheque with the physical cheque p...
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Cancel a Cheque in Strata Master This article will assist you to cancel an unpresented cheque when the cheque is recent and when the cheque is lost or stale (old). The first part will cover how to cancel the cheque and then cover the extra step...
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Status Reports Issued in Strata Master This article is a guide to where you can locate relevant information when reviewing Management Fees related to Status Certificate issuance and Strata Roll issuance. Status Reports Issued When reviewing Sta...