Popular Articles

  1. Enter a Credit Note From a Supplier/Creditor in Strata Master

    Enter a Credit Note From a Supplier/Creditor in Strata Master When a supplier/creditor is overpaid, they will usually reduce the next invoice that is sent through. From time to time, you may instead receive a credit note from a supplier that has b...
  2. Update a BPAY CRN (Reference) number in Strata Master

    Update a BPAY CRN (Reference) Number in Strata Master This article will assist you when -  payments are rejecting at Bank due to the incorrect CRN Reference number you are processing creditor invoices and note that there are a number of CRN's ap...
  3.  Strata Master Top Tip #113 - Correct Display Settings

    Strata Master Top Tip #113 - Correct Display Settings You may come across a situation where you have been printing notices perfectly, but after a Windows upgrade or changes to your workstation, notices print over multiple pages or the custom header...
  4. Time Charging in Strata Master

    Time Charging in Strata Master This article will provide steps to process time charging fees to your management fees. To check that your management fees are set to allow and record time charging, please review this quick video - https://kb.rocken...
  5. Strata Hub Changes in Strata Master version 15.0.5

    Strata Hub Changes in Strata Master version 15.0.5 The changes made in version 15.0.5 are listed below. Some of these items will affect the " Introduction to Strata Hub Set Up and Process in Strata Master " linked here - https://kb.rockend.com/h...
  6. Report Header is Overlapping the Logo in Strata Master

    Report Header is Printing over the Logo in Strata Master For the set up of a Logo refer this article - Strata Master Custom Headers (Logos) An excerpt from the article is below. An example of an Overlap The Causes and Resolution of the ...
  7. Error 91 with Internal Error in Strata Master Meeting Register

    Error 91 with Internal Error in Strata Master Meeting Register This article will assist you when you open the Meeting Register for any Plan, and an error 91 pops up, you click ok, and then an Internal error pops up afterward. The Cause of The Erro...
  8. Levy posted to Wrong Fund in Strata Master

    Levy posted to Wrong Fund in Strata Master This article will also apply where the amount of a levy is incorrect. Once a levy has been posted, the Fund and the amounts in that Fund cannot be edited . It is necessary to cancel the incorrect levy an...
  9.  Strata Master Top Tip #114 - Unpaid invoice from last financial year

    Strata Master Top Tip #114 - Unpaid invoice from last financial year While you cannot pay an invoice incurred in the last financial year without changing the transaction date to the current financial year, you can always use the Approve Creditor In...
  10. Property Status Report in Rest Professional

    Property Status Summary in Rest Professional Overview From version 19 a new report has been added under Reports > Property > Property Status Summary. This summary can be filtered to use either the Property Status Filter or the Vacancy Filter. It...