New Articles

  1. How to Process a Bond Direct Debited from your Trust Account

    How to Process a Bond Direct Debited from your Trust Account Overview Some Bond Authorities are now directly debiting your trust account once the bond lodgment form has been received by them. You will need to reflect this in RES...
  2. You are licenced for Concurrent Users Message

    You are licenced for xxxx Concurrent Users Message Problem The following message may be encountered when accessing the REST Program. You will receive this message if you have exceeded your user licence limit. This message ...
  3. How to Setup and Use REST Mobile

    How to Setup and Use REST Mobile REST Mobile is a free mobile application for devices such as the iPhone, Android phone, iPad and Android tablet. REST mobile allows you to access your REST Owner, Tenant, Creditor and Sale contacts from your mob...
  4. Tenant Refund – Non vacating tenant

    Tenant Refund – Non Vacating Tenant Overview A tenant may have inadvertently paid more rent than intended. Monies have been receipted to rent and the tenant now requires the overpaid rent to be refunded. This document will cover: ...
  5. Tenant Refund – Pay to Multiple Tenants

    Tenant Refund – Pay to Multiple Tenants Overview You may have multiple tenants who occupy the one property. Upon vacating, the tenant refund may be required to be disbursed to two or more tenants.  There are two ways to perform the refund proces...
  6. Dishonoured Rent (Cheque) in REST Professional

    Dishonoured Rent (Cheque) in REST Professional Problem The tenant has paid their rent by cheque. After receipting in REST and banking the monies, the bank advise that the funds have been dishonoured and/or it appears as a debit on your ban...
  7. How to Setup Printers in REST Professional

    How to Setup Printers in REST Professional Overview You can setup your printers for specific REST Professional functions like reports, receipts, banking and cheques. These printers must first be set up in Windows. Every time you chang...
  8. How to Setup and Use the Portfolio Checker

    How to Setup and Use the Portfolio Check Overview Portfolio Checker displays a list of diary items and tasks that are due for individual property managers. The portfolio checks for tasks associated with the properties belonging to those property m...
  9. Understanding the Agency GST Report

    Understanding the Agency GST Report Overview In REST the Agency GST report shows the GST collected by the Agency on the fees charged to owners for the selected month. The amount on the agency GST report should match the GST amount in ...
  10. iPayRent – Disabling “Allow Inexact Amount” for Tenant Download

    iPayRent – Disabling “Allow Inexact Amount” for Tenant Download Overview When processing tenant download in REST it will receipt all funds to rent regardless of whether the funds should be allocated to a tenant invoice for example water us...